How to Fix Google Photos Not Playing Videos

He practically uses Google Photos on his Android, in fact, I changed phones recently and I realized that the app was not playing my videos. This can happen for several reasons and in this article we will help you fix this.

How to Fix Google Photos Not Playing Videos

Resolving Video Playback Issues in Google Photos

Having trouble playing videos in Google Photos? Don't fret! Here are some steps to troubleshoot and get those videos rolling again:

1. Video File Compatibility:

Google Photos supports popular video formats like MP4, AVI, and MKV.

If you encounter issues with WMV, MOV, WebM, or Theora files, consider converting them to a supported format directly within Google Photos (if available).

2. Downloaded or Synced Videos:

Ensure the video is fully downloaded to your device before attempting playback. Streaming might not work for incomplete downloads.

If the video resides on another device and isn't synced, connect to a strong Wi-Fi network for smooth syncing and streaming.

3. Network Connection:

Google Photos displays both downloaded and synced videos.

Verify a stable internet connection if the video is stored elsewhere and requires streaming.

4. Corrupted Videos:

If you received a damaged video via WhatsApp, email, or other apps, request a fresh copy from the sender. Corrupted video files might not play properly.

5. Phone Overheating:

After extended video recording or gaming sessions, your phone might get hot. Give it time to cool down before trying video playback again. Excessive heat can affect performance.

Troubleshooting Further:

Third-Party Video Player: Download VLC Player from the Play Store and grant it permission to access your phone's storage. Try playing the video using VLC.

microSD Card Issues: If you use a microSD card, remove it, clean the contacts, and re-insert it. Sometimes a faulty connection can cause problems.

Google Photos App Maintenance:

Force quit the Google Photos app by long-pressing its icon and selecting "Force stop."

Clear the app cache from the app info menu (accessed through a long press on the app icon).

Update Google Photos to the latest version from the Play Store. Updated versions often contain bug fixes and performance improvements.

By systematically working through these steps, you should be able to identify the cause of the video playback issue in Google Photos and get your videos playing smoothly once again.

This is everything you need to know about How to Fix Google Photos Not Playing Videos, so we hope that now you can see your full videos in the app.