How to Fix Xbox Error 0x87e50031, 0x87e5000a, 0x87dd0013, Can’t launch Games

Experiencing issues with your Xbox and unable to launch games? Don't worry! In this guide, we'll walk you through a series of steps to help fix common Xbox errors such as 0x87e50031, 0x87e5000a, and 0x87dd0013. By following these friendly instructions, you'll be back to playing your favorite games in no time!

Check Xbox Status

When you encounter an error on your Xbox, the first thing you should do is check the Xbox status page on the official website. Follow these steps to do so:

Step 1: Visit the Xbox status page on the official website. You can access it by searching for "Xbox status" on your favorite search engine.

Step 2: Verify if any services or features are experiencing outages. The status page will provide information about any ongoing issues with the Xbox Live network or other Xbox services.

Step 3: If there is an issue reported, wait for it to be resolved before proceeding. Sometimes, the error you are experiencing might be related to a temporary issue with Xbox services. Be patient and wait for the issue to be resolved before taking further action.

Powercycle Router and Console

Powercycling your router and console can often help resolve connectivity issues and errors. Follow these steps to powercycle your devices:

Step 1: Turn off your router and console. Make sure to properly shut down your console before proceeding.

Step 2: Unplug both devices from their power sources. Disconnect the power cords from your router and console.

Step 3: Wait for approximately one minute. This will allow any residual power to dissipate.

Step 4: Plug in and turn on the router first, then wait for it to fully boot up. Reconnect the power cord to your router and give it some time to boot up completely.

Step 5: Plug in and turn on your console. Reconnect the power cord to your console and turn it on.

Start Game Directly from Console

If you are having trouble launching games from the dashboard, you can try starting them directly from the console. Follow these steps to do so:

Step 1: Navigate to the game you want to play on your Xbox dashboard. Use the controller to scroll through your game library and highlight the game you want to play.

Step 2: Select the game and press the "A" button on your controller to start it directly from the console. By bypassing the dashboard, you might be able to overcome any launch issues.

Uninstall and Reinstall Game

If a specific game is causing the error, it might be necessary to uninstall and reinstall it. Follow these steps to do so:

Step 1: Highlight the game you're having trouble with on your Xbox dashboard. Use the controller to navigate to the game you want to uninstall.

Step 2: Press the "Menu" button on your controller (three horizontal lines). This will open a context menu with various options.

Step 3: Select "Manage game & add-ons" from the context menu. This will take you to a screen where you can manage the game and its associated content.

Step 4: Choose the game and select "Uninstall". Confirm the uninstallation prompt that appears.

Step 5: Wait for the uninstallation process to complete. This might take a few minutes depending on the size of the game.

Step 6: Reinstall the game by inserting the disc or downloading it from your library. Once the game is uninstalled, you can reinstall it by inserting the physical disc or downloading it from your digital library.

Move Game to a Different Location

If you are experiencing errors related to storage, moving the game to a different location can sometimes help. Follow these steps to do so:

Step 1: Highlight the game on your Xbox dashboard. Use the controller to navigate to the game you want to move.

Step 2: Press the "Menu" button on your controller (three horizontal lines). This will open a context menu with various options.

Step 3: Select "Manage game & add-ons" from the context menu. This will take you to a screen where you can manage the game and its associated content.

Step 4: Choose "Move all" or select specific items to move. Depending on your preference, you can either choose to move all game files or select specific items to move.

Step 5: Select a new storage location (internal or external) for your game files. Follow the on-screen prompts to choose a new storage location for your game files. This can be either the internal storage or an external hard drive.

Submit Console Repair Request

If you have tried all of the above steps and are still encountering errors, it may be time to consider submitting a console repair request. Follow these steps to do so:

Step 1: Visit the official Xbox support website. You can find it by searching for "Xbox support" on your favorite search engine.

Step 2: Navigate to the console repair section. Look for the appropriate section on the website that provides information on console repairs.

Step 3: Follow the instructions provided to submit a console repair request. The website will guide you through the necessary steps to submit a repair request for your console.

By following these friendly steps, you should be able to resolve common Xbox errors like 0x87e50031, 0x87e5000a, and 0x87dd0013 that prevent you from launching games. Remember to check Xbox status, powercycle your router and console, start games directly from the console, uninstall and reinstall problematic games, move games to different locations if necessary, and submit a console repair request if needed. Happy gaming!