How to Fix Xbox Error Code 0x8007003B “Something Went Wrong”

The error code 0x8007003B may appear when trying to install a game or log in with an Xbox account, among others. This post has the solution for most of such incidents. Usually, this is caused by trying to log in or trying to access any service of Xbox Live, and mostly it results from network issues, account authentication problems, or corrupted cache data.

Since this error can have multiple origins, it's best to try each of the possible solutions. Make sure to restart the console before moving on with the solutions. Sometimes, all it takes to fix a short-lived issue is a restart.

1. De-activate Your Account and Re-Activate It

The issue might get fixed if it is related to some issue with profile synchronization by removing the account and then adding it again. This removes any confusion with the Xbox Live servers and refreshes your account information.

Accounts is available under the Settings menu.

Select Remove Accounts from the drop down.

On controller, select A to delete the account.

Confirm by selecting Remove.

After removing the account, try re-adding it to see if it resolves the issue.

2. Choose an Alternate Port Manually

Using the Manual Alternate Port Selection will let you modify the port the Xbox uses to connect with your network. You may be experiencing issues signing in or using apps on your Xbox because of restrictions on certain ports by your Internet Service Provider or router.

Open the Settings and then select Network Settings within the General menu.

Alternative Port Selection is found in the Advanced Settings.

Change the port number by selecting Manual.

Finally, click Continue and check if the problem is fixed.

 If it isn't, select a different port number. Continue this process until the problem disappears.

3. Clear All Cache Data

The cache files, considered temporary, speed up certain tasks, such as the usage of an application, the loading of a game, or upgrading the system. Symptoms of corrupted cache files include account problems, unsuccessful downloads, and sluggish performance.

Clearing the cache will ensure the system starts utilizing fresh data and gets rid of corrupted files or settings.

Even though a power cycle will not clear the cache, it will reboot your Xbox. To do this, power off your Xbox completely by holding the power button down for ten to fifteen seconds. After another ten to fifteen seconds of being unplugged, plug the power cord back in. Turn the Xbox on to check if the issue persists.

4. Clear Console Data (Preserve All Games and Apps)

If that doesn't solve anything, a factory reset can sort out corrupted data or settings on your console. Quite a few people have reported this, and it restores the original settings without affecting any of your apps or games.

Go to Settings to open the System menu.

In the menu, select Console Info.

To proceed, choose Reset Console, then select the option Reset and keep my games and apps.

When done, this will solve the Xbox problem code 0x8007003B.

We certainly hope this post has helped you fix the Xbox error code 0x8007003B "Something went wrong" we wish you all the best, bye.