How to Fix Teams screen turns blue or gray while accessing files

Microsoft Teams is a popular communication and collaboration tool used by millions of people around the world. However, one common issue that many users face is the Teams screen turning blue or gray while accessing files. This can be frustrating and can interrupt your work. In this blog post, we will discuss the reasons behind this problem and provide you with troubleshooting steps to fix it.

Reasons for Teams screen turning blue or gray while accessing files

There can be several reasons why your Teams screen turns blue or gray while accessing files. Some of the most common reasons include:

1. Outdated graphics card drivers: If you're using an outdated graphics card driver, it can cause display issues while accessing files in Teams.

2. Corrupted system files: Corrupted system files can also cause display issues in Teams.

3. Network connectivity issues: Poor network connectivity can cause the Teams screen to turn blue or gray while accessing files.

4. Insufficient system resources: Running multiple applications or having insufficient system resources can also cause the Teams screen to turn blue or gray.

Troubleshooting steps

If you're facing this issue, you can try the following troubleshooting steps to fix it:

1. Update graphics card drivers: The first step is to update your graphics card drivers. You can check for updates through the device manager or visit the manufacturer's website to download the latest version.

2. Run system file checker: Running the system file checker can help you fix corrupted system files. To run it, open the command prompt and type "sfc/scannow" and press enter.

3. Check network connectivity: Check your network connectivity and make sure you have a stable internet connection. You can also try resetting your router or modem.

4. Free up system resources: Close any unnecessary applications and free up system resources to ensure that Teams has enough resources to function properly.

Additional tips to prevent the issue from recurring

To prevent this issue from recurring in the future, you can follow these additional tips:

1. Regularly update drivers and software: Make sure to keep your drivers and software updated to ensure that your system is running smoothly.

2. Keep system files clean and organized: Regularly clean up your system files to prevent corruption and ensure smooth performance.

3. Optimize network settings: Optimize your network settings to ensure a stable internet connection.

4. Manage system resources efficiently: Manage your system resources efficiently by closing unnecessary applications and processes.

The Teams screen turning blue or gray while accessing files can be frustrating, but with these troubleshooting steps and additional tips, you can fix the issue and prevent it from happening in the future. Remember to regularly update your drivers and software, keep your system files clean and organized, optimize your network settings, and manage your system resources efficiently for smooth performance.