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Disney Plus not working? This article covers what error code 42 means and how to fix it.

Disney Plus has quickly become one of the top streaming services around, offering a variety of entertainment options for viewers. However, users have reported receiving Error Code 42 when attempting to access content. This error can be a source of frustration, particularly when you’re trying to settle down for the night with your favorite movie or TV show.

Fortunately, there are several solutions that can help you fix Disney Plus not working. Before trying any of the solutions listed below, it is worth giving the content another go, just in case the error was a mere glitch. If the error persists, here are some steps you can take to try and resolve it.

What is Error Code 42?


Error Code 42 is an issue that appears when attempting to access content on Disney Plus. The error usually appears as a message saying “The content you are trying to view is not available” and prevents users from streaming content. Unfortunately, the cause of this error is not known and it is not exclusive to any single device. Therefore, users of Smart TVs, Fire Sticks, and games consoles can all receive this error when attempting to access Disney Plus content.

How To Fix Disney Plus Not Working?



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The first thing to try when you encounter Error Code 42 is to restart the device you are using to access Disney Plus. This is the simplest solution and can often resolve the issue.

If restarting the device does not work, try logging out of your Disney Plus account and logging back in again. This will ensure that your credentials are re-entered and should help to resolve the issue.

Another potential solution is to check your Internet connection. A slow or unstable connection can sometimes prevent Disney Plus from working properly. Try disconnecting and reconnecting to your Internet connection, or switching to a different one, to see if this helps.

If none of these solutions work, the final thing to try is to uninstall and reinstall the Disney Plus app. This will ensure that the app is up to date and working properly.


Error Code 42 can be a source of annoyance when attempting to access content on Disney Plus. Fortunately, the solutions listed above should work regardless of the device you are using. Before trying any of these solutions, it is worth giving the content another go, in case the error was a mere glitch. If the error persists, these solutions should help to resolve it.
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