If you don't know How to Fix Upwork Time Tracker Not Working? Here we leave you a guide that will help you with this.


You should know that Upwork also has a desktop application available for Mac, Windows, and Linux operating systems. With the app, you can send messages to your customers without having to access the website. You can also use it to record project time by hour.


But lately it has had some problems, in most cases these are related to the server or corrupted files. But don't worry anymore, here is a guide that will help you solve it:

How to Fix Upwork Time Tracker Not Working?


Verifying Server Status


Before delving into specific solutions, it's prudent to verify Upwork's server health. Utilize reputable third-party websites like Downdetector to assess the current server status and identify any reported issues within the past 24 hours. If server problems exist, a brief delay until Upwork engineers resolve them might be necessary.

Navigating Virtual Private Networks (VPNs)


If you utilize a VPN, consider temporarily disabling it. VPNs can occasionally alter your IP address, potentially leading to connectivity disruptions with Upwork's servers. Disabling the VPN and evaluating the time tracker's functionality can help isolate the issue. Explore alternative VPN solutions with a proven track record of compatibility with Upwork, if necessary.

Reinstalling the Upwork Desktop App


Persistent errors might necessitate a clean reinstallation of the Upwork Desktop App. For Windows users, this entails completely uninstalling the program and downloading the latest installer from Upwork's official website.

Clearing the Upwork Desktop App Cache


Application caches accumulate data over time and can become corrupted without warning. Clearing the Upwork Desktop App's cache might resolve the malfunction. Refer to Upwork's support resources for specific instructions tailored to your operating system.

Balancing Security Software with Functionality


Overly aggressive security software can misinterpret Upwork as a security threat, hindering its ability to connect to critical internet resources. Consider temporarily disabling your firewall or antivirus program to assess if they're the culprit. Remember to re-enable them after testing.

Utilizing Malwarebytes for Security Scans


Malwarebytes offers a less intrusive security scan compared to some traditional antivirus programs. Execute a full system scan using Malwarebytes to eliminate the possibility of viruses or malware interfering with Upwork's operation.

Optimizing System Resources


Multiple running applications can compete for valuable system resources. Closing unnecessary programs can improve Upwork's performance and potentially resolve the time tracker issue.

Troubleshooting Network Connectivity


A sluggish internet connection can impede the time tracker's functionality. Conduct a speed test using Fast.com or other similar services. A simple router restart may refresh the connection between your device and your internet service provider (ISP). In case of persistent slow speeds, contact your ISP for further troubleshooting.

Additional Considerations


Upwork's support resources provide detailed troubleshooting steps specific to your operating system and application version.


If the issue persists after these steps, report the problem to Upwork's customer support for further assistance.


With this guide, you'll be able to identify and rectify the cause of your issues with Upwork Time Tracker, ensuring accurate recording of work hours and fostering strong client relationships.




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