If you are wondering how to fix Microsoft Teams crashing while loading on Windows, here is a guide with the best answer.
You cannot access the application when your Microsoft Teams application freezes at the "Loading Microsoft Teams." page. The cause might be due to improper configurations, outdated installation of Teams, or corrupted cache files. Network issues that include blocked connections and firewalls also play a significant role.
No Progress While Microsoft Teams Is Loading
The reason for this issue is mainly because teams are not able to launch critical services. There may be other processes or programs running at that time, so things can get worse.
This article shares several ways through which this mistake can be fixed.
1. Delete Microsoft Teams Account Files
Problems stemming from incorrect or outdated credentials can be resolved by removing the credential files from within Microsoft Teams. This will reset the login data of the application. Often, this fixes various loading issues resulting from account conflicts by allowing Teams to create new and more accurate login credentials.
Find Credential Manager within your Start menu, and then click on it.
These are stored in the entries msteams_adalsso/adal_context_0 and msteams_adalsso/adal_context_1 inside of Windows Credentials that should be deleted. Removing Credentials from MS Teams
After restarting Microsoft Teams, the issue should be gone.
2. Open Microsoft Teams in Compatibility Mode
Outdated system settings might also be a cause of loading issues in Microsoft Teams. Compatibility mode can make the program run smoother by emulating an older Windows version and will solve issues regarding system components or rights that may cause a malfunction.
Right-click on Microsoft Teams.exe and select Properties from the context menu.Viewing Application Properties of Microsoft Teams
Ensure from the drop-down option that Windows 7 is selected in the Compatibility tab. Place a check in the box beside Run this program in compatibility mode for: Select Apply then select OK. What happens with this is that Microsoft Teams on Windows 10 and Windows 11 now acts just like Windows 7. Making the Settings Work for Compatible Applications
Now, start Microsoft Teams after restarting your computer. Things should now work as they should.
3. Uninstall MS Teams
A clean reinstall resets Microsoft Teams to its default settings by removing all content related to Microsoft Teams, such as faulty caches and incorrect settings. Whatever problems or issues existed in previous installations of Teams are resolved once a new version is installed.
Click the Quit button that pops up when you right-click the MS Teams icon on the taskbar to close the MS Teams.
Press the Windows key and R. Type appwiz.cpl and click Enter to open the Programs and Features window.
Open Apps and features
Select Microsoft Teams and click the Uninstall button.
How to put Microsoft Teams Offline
For opening %appdata%, again press Windows + R then click OK. In the AppData folder, find the Microsoft folder and delete the Teams folder.
The inside view of AppData directory
For accessing program data press Windows + R and write %Programdata% then click OK. Delete the Teams folder if you find it on your computer.
Accessing ProgramData Directory
You can download the latest version of Microsoft Teams for desktop from the Official Microsoft Teams Download Page, by installing the setup.
By following these steps one by one, you should be able to troubleshoot most of the common Microsoft Teams loading issues on Windows.
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