How to Fix OneNote Sections or Pages disappeared

If you don't know how to fix missing sections or pages in OneNote, here is a guide that will help you.

If you're having trouble finding certain sections or pages in OneNote, or if the data is different across the web and desktop versions, follow these steps to fix the issue. The root of this problem tends to be with the synchronisation issue of OneNote. This article will cover all the possible causes and ways of overcoming it.

Fix Certain sections or pages within OneNote vanished

If you do not see sections or pages in OneNote, try the following:

Check your internet connection.

Check OneDrive service status

Sync Manually

Sign out and sign in again to OneNote

Merge existing content to a new section

Clear the OneNote cache

Run the OneNote Diagnostic Tool

Read further for details about these solutions.

1.check if you have a proper internet connection.

Since synchronization requires an active internet connection, this is what you should check first. To ensure that you have an active internet connection, you need to follow the following steps:

Open the Run dialog with Win+R.

Type in 8.8.8.8 ping -t and click OK.

If continuous ping time results are appearing on your screen, then your internet connection is working fine, but if any other notification appears, then you have to change your internet.

Additional suggestion, if you have VPN or proxy enabled, try to disable them for the meantime. Sometimes, there are problems in internet connectivity when using a VPN or proxy service.

2. Check the status of the OneDrive service

OneNote synchronizes data through OneDrive. Your notebooks won't be able to synchronize if OneDrive is down. That's why you may visit portal.office.com and see whether OneDrive is experiencing problems. In which case, you'd be well to hold off for a little.

3. Sync manually

There could be a number of reasons why OneNote does not auto-sync your notes all the time. The fault could be at an unstable network connection, a broken system file, etc. You will then have to sync them manually when this happens. To do that, continue reading:

Open the OneNote application on your computer.

Click File followed by Info for further action.

Click the button to show Sync Status.

To synchronize or fix an issue with a particular notebook, select it.

Select the correct "Sync Now" button.

Note:

You can skip those steps every time you make a change by clicking Sync automatically whenever there are changes before closing the window.

4.Re-login to OneNote after signing out.

You can face the same problem if there is any internal problem connected with your Microsoft account or OneNote itself. That's why you are suggested to sign out and then again sign in to your account. To do that, follow the below steps:

First, open OneNote.

Click on File > Account.

Choose to Sign out.

You can confirm it by clicking Yes.

To sign in, all you have to do is click on the "Sign in" button, and then enter your log-in information.

Open the same notebook again and modify some of the words.

5. Create a new section and paste the data into it.

Sometimes some add-ins may cause the existing section or pages to become unsynchronized. If that is the case, then all you need to do is to just create a new section and paste the data into it. Following are the steps you can take:

Launch OneNote.

Select the notebook first.

For adding a new section, click on the plus sign.

Quickly find a name by typing with the copy suffix.

Drag the page that you want to open the original section and right click on it.

Select the "Copy" button.

Open the brand-new chapter.

Press and hold the "Paste" button in the "Pages" area.

Now verify that the issue is fixed.

6. Clear the OneNote cache.

In order to clear the OneNote cache, you can do so by performing the following:

Open your File Explorer on the computer.

Navigate to the following path: Location: C:Users[username]Program Files Microsoft OneNote16.0

To delete an entire folder, right-click on the Cache folder and select Delete.

Confirm the removal.

7.Use the OneNote Diagnostic Tool 

For all your regular sync problems, look no further than the OneNote Diagnostic Tool. It works just fine with Windows 11 and Windows 10. Users can now get very easily collect and send Diagnostics Logs from within OneNote to help the Support team troubleshoot customer issues. Therefore, first of all, you may go to Microsoft.com and download the diagnostic tool. Following which, run the MSI installer and install it. You can then open up the application, and then just follow the wizard that comes up.

Undoubtedly, this way you'll be able to resolve in an utterly simple manner the disappearance of sections or pages in OneNote. Good luck.