How to Fix NVIDIA Web Helper Service has stopped working

This post will guide you through the steps involved if, while attempting to use the GeForce Experience in Windows 11/10, you encounter an error message saying that the NVIDIA Web Helper Service has stopped working. The issue could be caused by one or more of several reasons-be it a game that's in its mid-process or right at its start. Below are some common reasons and their related methods to fix this problem.

We have issues with the NVIDIA Web Helper Service

Check whether any of the following solutions apply to your version of an unresponsive NVIDIA Web Helper Service:

Turn off NVIDIA Web Helper and GeForce Experience.

Logout and sign in again

Reinstate Your GeForce Performance

Repair GeForce Experience by Reinstalling

Reinstate the graphics driver

Hardware acceleration should be turned off.

Read further to learn more about these solutions.

1. Quit NVIDIA Web Helper Service and GeForce Experience.

This should be the first thing you do any time there is a problem with the above. It seems that from the statement in the info box, even though the service is not running, you should still manually close all the background services related to NVIDIA Web Helper Service.

Not all background services and processes are killed once you click the close button on an application. For that, using the Task Manager to kill those processes is a good practice. For that, move ahead with steps: 

Right-click on the taskbar and open the task manager.

Select NVIDIA GeForce Experience, then click the End task button.

Select NVIDIA Web Helper Service, then click the End task button.

You might then reopen the GeForce Experience when you close the Task Manager.

2. Sign out and sign in again.

For using all features in the GeForce Experience, you need an account. Of course, with this app, it is quite easy to log in using your Google or Facebook account or any other mail. With this application, though, if it is unable to pull any account information, you face the very problem we discussed above. This may happen if your computer is disconnected from the internet. It is for this reason that we recommend that you log out from your account and then log in again. To do that, follow the steps below:

Steps

First, open the application GeForce Experience.

Right at the top right corner, your profile avatar should be visible. Click on it.

Select the "Log out" button.

If you need to sign in, just click an account.

Input account credentials required to access the account.

3.Update Your GeForce Experience

You might encounter this problem on your Windows 11/10 if you haven't updated the GeForce Experience in a long time. So we suggest first installing the latest build of the GeForce Experience app before attempting anything.

To install the latest build of GeForce Experience, launch the official website-nvidia.com. After that, download and install it to complete the process.

4. Reinstall GeForce Experience after you have uninstalled it.

Even on the newer version of GeForce Experience, this problem may still occur on your computer. This is because when a system is under an adware or malware attack, it does. It is always a good idea to uninstall the existing program before you install the newer one since adware or malware can damage your files. These steps will lead you through uninstalling GeForce Experience:

You can open the Windows Settings panel with Win+I.

In the Apps menu, select the Installed apps.

Find NVIDIA GeForce.

Click the icon with three dots to uninstall it.

Click the Next button to confirm the uninstallation.

Now, you are required to install the latest version of GeForce Experience available on the official website.

5.Reinstall graphics driver

We strongly suggest you update your graphics drivers now, as it may be caused by corrupted or out-of-date drivers. You will find the option in your Windows Settings panel. Open Windows Settings and enter to the advanced settings of Windows Update, then toggle on Optional updates. Find the update here. Checkmark the box next to the selected box then click Download & install button.

See Also: Windows Graphics Driver Updates

Set hardware acceleration off.

If all the above solutions do not resolve the problem, then you need to try disabling hardware acceleration.

We hope that with this article you can solve the problem that the service NVIDIA Web Helper has stopped working. Without anything else to say, we bid farewell until next time.