I will guide you in this documentary How to fix the problem that DirectX 12 is not compatible with your system

When launching a game or app on Windows 11/10, if you get an error message stating something like DirectX 12 is not supported on your system or DX12 is not supported on your system, here is how you can fix the error. There could be several reasons why you may encounter this issue, so we have compiled all the possible causes along with solutions to fix it.

How to fix the problem that DirectX 12 is not compatible with your system



When launching a game or app on Windows 11/10, if you get an error message stating something like DirectX 12 is not supported on your system or DX12 is not supported on your system, here is how you can fix the error. There could be several reasons why you may encounter this issue, so we have compiled all the possible causes along with solutions to fix it.

Fixing DirectX 12 is not available on your system error on Windows 11 


To fix the DirectX 12 is not available on your system error on Windows 11/10, I suggest you follow the below solutions: 


Read below for more details about these solutions.

1] Check the hardware requirements.


It is the most important thing to remember when you encounter the above-mentioned error. DirectX directly depends on the graphics card. If your graphics card is not compatible with the DirectX version, you will not be able to install it anyway. As a result, you will still encounter the above error when you try to open any game or program.

2] Update DirectX


 You can try to update the DirectX manually. However, there is no separate installer that you can use to update the existing version. In other words, you need to install a separate version of DirectX if you have an older version installed on your computer.


Before that, you need to check the existing version of DirectX. For that, click on the search box on the taskbar and search for dxdiag. Then, click on the individual search result to open the DirectX Diagnostic Tool wizard. From here, check the version of DirectX.


If it shows DirectX 11 or an older version, visit Microsoft.com and install the DirectX web installer. Then, follow the installation process till completion.

3] Update Graphics Driver


 Previously, it was possible to update the graphics driver using the Device Manager. However, now you can do that using the Windows Update option in the Windows Settings panel. For that, open the Windows Settings panel and go to Windows Update > Advanced options > Optional updates.


If there is an update available, you can find it here. If yes, you can check the corresponding box to download the update and install it accordingly.


Alternatively, you can also go to the official website of your graphics card manufacturer to see if there is any update. If yes, you can select your graphics card and download it as per your requirements.

4] Disable Compatibility Mode


 If you have been using Compatibility Mode to open a game, it is time to disable it. Let’s say your game requires DirectX 12 and it cannot run in the background because you enabled Compatibility Mode. There is a high chance that the error might appear when opening that game in such a situation.


Therefore, it is suggested to disable Compatibility Mode to see if it resolves the issue. To disable Compatibility Mode, right-click on the game icon and select Properties. Then go to the Compatibility tab and scroll down to the Compatibility Mode section.


After that, uncheck the Run the program in compatibility mode for checkbox and click on the OK button.


Read: How to Change Compatibility Mode Settings in Windows 11 

5] Repair .NET Framework 


This issue can arise due to a corrupted .NET Framework. If so, you can fix it by using Microsoft’s .NET Framework Repair Tool. This free utility can be downloaded from the official Microsoft website and fixes almost all the common issues by repairing some of the new versions of .NET Framework.




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