How to Fix Windows detected a potential issue with your graphics device

Some users have been encountering an error while the start-up of their machines. The error reads: Windows has detected a possible problem with your graphics device. The users, due to this error are developing issues about the performance of their PCs. This error should be blamed on AMD graphics. The following steps have been highlighted in this article as a way to solve this issue on computers running AMD graphics.

The entire notification showing an error reads:

I see! Mistakes were made.

Error 207: AMD Windows was able to detect a possible issue with your graphics device, but the software installation went through without incident otherwise.

That's what Windows says, there might be an issue with your Graphic card

When you encounter this "Windows has detected a potential problem with your graphics device" message on an AMD-powered computer, follow these troubleshooting steps:

Use AMD Software Compatibility Tool

In Device Manager Check the Status of the AMD Graphics Card Driver.

Uninstall the AMD software and reinstall it.

Switch your driver out to a compatible one with your computer.

Run the installation of the graphics card driver as a clean installation.

Perform a system restore function.

Each one of these fixes, I go into detail about below. Before going further, just try hitting Win + Ctrl + Shift + B to restart your graphics card driver-see if it helps.

How to Fix AMD Error 207 on Windows 11/2010

1. Use the AMD Software Compatibility Tool.

Quite a number of reasons may be the cause of this, including the presence of AMD software installed on your machine. In this regard, the installation of a wrong or outdated version of the AMD software may be the cause. You can use the AMD Software Compatibility Tool for your convenience. You can find this tool from the official website of AMD: Once opened, download the program onto your computer. It will automatically detect the AMD software that is compatible with your system and install it for you.

This tool will display the following message, in case your system is already AMD software-compatible:

You already have an AMD software compatible version installed.

Now, additional fixes will be required for this situation.

See also: WARNING, Windows 11 graphics driver known issues

2. Use the Device Manager to make sure that the driver for the AMD graphics card is updated.

This problem occurs when Windows deems it necessary to disable the driver for the AMD graphics card. This may be your case, so in the following instance, let's check in Device Manager whether or not the driver for the AMD graphics card has any state applied to it. Follow these steps:

Open device manager.

Go into the subcategory of Display adapters.

Right-click on your graphics card driver and see if the option to enable the device is available, then click yes if the answer is yes to enable your graphics card driver.

If you go with the above steps, then the error should be eliminated. If the graphics card driver is already enabled, you should go ahead and inspect for an AMD GPU driver that has been corrupted. A yellow caution flag will be shown on the driver of the graphics card. Right click on it and then click on Properties. You should see, under the General tab, a section called Device Status. Maybe your error message is there. The code of Device Manager error will be one of those. You can fix the problem after you know the error code.

3. Reinstall AMD software by first uninstalling it.

Perhaps, in addition, the problem is with the AMD software. You would most definitely see it resolved by uninstalling the AMD software and reinstalling it. Go to Control Panel or Settings within Windows 11/Windows 10, and remove the AMD software from that. Now shut your computer down and restart it. You can then install the latest version of the AMD software that you'll be able to locate on its official website site.

4. Download a new driver for the graphics card that supports your system.

You can try to install another version of the AMD graphics card driver which is compatible with your system and check whether it makes any difference or not.

Please follow the steps below:

Open the Device manager.

Expand the Display adapters subcategory.

Find the driver for your AMD graphics card, and click on "Update driver".

Click Search my PC for the latest drivers.

From here, a list will appear in which you can choose a driver which will be compatible with your PC.

Here, click on the option which says Show compatible hardware.

Now, from a list, select any other version of the AMD graphics driver compatible with your system.

Here, click Next, and install the driver accordingly by following the screen instructions.

Install Other Compatible AMD Graphics Driver If the above procedure doesn't work, proceed further.

5. Perform a clean installation of the graphics card driver.

First, uninstall the currently working version on your computer. Next, you need to download the updated driver for your graphics card from the official website of your computer's manufacturer. Now, download the utility called DDU and install it.

To fully uninstall the driver of the graphics card, start in safe mode and launch the DDU program. Afterwards, make sure you update to the most current driver available for your graphics device.

6. Launch System Restore

System Restore utility should be your last resort when all other approaches fail to restore your system to one of its previous functional states.

This should be helpful.

Related: AMD Error 173, I have not detected any graphics hardware.

How do I fix Windows's graphics problem?

The most common cause of a problem with the graphics on a Windows computer is a faulty graphics card driver. This can be fixed by reinstalling the driver if you are working with a graphics card. However, at times the problem persists in your graphics card. You may need to contact a professional computer repair service.

How do I uninstall the graphics processing unit drivers?

You can uninstall the GPU driver using the Device Manager. To install the latest version of the GPU driver without uninstalling the previous version, you can use DDU to uninstall the older version and then install the newer one. This process is called a clean install.

These steps should help in finding and repairing the root cause of your "Windows Detected a Potential Issue with Your Graphics Device" error.