Today with our guide you will learn how to fix the problem of WhatsApp images and media files not downloading.
Are you grappling with media download errors from WhatsApp on your Android or iPhone? No hassle of getting it sorted with a desktop. This tutorial will guide you through the troubleshooting steps to correct the error and have your WhatsApp media downloads working again.
1. Check Your Internet Connection
If you are facing issues when trying to download WhatsApp media, first check your internet connection. Make sure that Wi-Fi or cellular data is working fine: test with other apps dependent on the Internet.
If it appears that most of your apps cannot connect, you can quickly solve this by toggling airplane mode on and off. Doing so will refresh your network connection and your problem might be sorted out. If not, then follow a detailed Wi-Fi connectivity problem troubleshooting guide for Android phones. Meanwhile, for mobile data, these are ways you can make the best out of your mobile data connection.
2 Force Close and Reopen WhatsApp
Improved Paragraph : If WhatsApp gets stuck during media download, force-closing the same app will be a way out of that problem, most often occurring due to temporary issues.
For Android:
This is for all the phones— Android and iPhone: Go to "Settings" > "Apps" > "Manage apps." Tap "WhatsApp." Hit "Force Stop" and confirm. For iPhone: Swipe up from the bottom of your device's screen and hold in the middle to display recent apps. Swipe the WhatsApp preview upward to close the app. Reopen WhatsApp and try downloading again. If that doesn't work, restarting your device will fix any system issues causing problems.
3 Check Your Phone's Storage Status
WhatsApp may fail to save your photos and videos when your phone runs out of storage. Check the amount of storage space your phone has:
Android→— Find "Settings" and type in "storage."
iPhone/iPad→— Find "Settings," then "General." Tap on "iPhone Storage."
When the storage is full or almost full, create some additional space so that the WhatsApp function can work efficiently.
4 Allow WhatsApp Storage
Below is a much more detailed explanation on enabling access for WhatsApp to your phone's storage.
Android
1. Open the Settings: On the home screen or on the app drawer, locate and tap on the Settings app.
2. Select Apps: Find and tap on the area labeled "Apps" or "Applications."
3. Tap on the WhatsApp: On the list of installed apps, move down and locate WhatsApp; tap on it to open its app info section.
App permissions: Find something similar to "Permissions" or "App permissions" and tap it.
Storage: Under "Storage," tap to enable. Likely enough, there will be a control icon in there since it is turned off; tap the switch to enable the permission of Storage.
iPhone
Settings: Look for the Settings app on your home screen and tap on it.
Privacy & Security: Scroll down a bit and select the option for "Privacy & Security."
Selected Photos: Access the "Photos" settings located in the Privacy & Security section
Select WhatsApp: Go through the list of applications and select WhatsApp.
Access Permission: You will either see "Full Access" or "Limited Access." Choose whichever applies to you. If you wish WhatsApp to get access to all your photos and videos, then choose "Full Access"; or if you wish your pictures and videos to be accessed only to enable you to share them through WhatsApp, then choose "Limited Access."
That way, most problems related to downloading images and media on WhatsApp would be solved by implementing these steps.
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