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Learn how to troubleshoot and fix issues with making voice and video calls on X with our comprehensive guide.

Title: How to Fix Making Voice and Video Calls on XHey there, X users! Are you facing issues with making voice and video calls on your X app? Don't worry, we've got you covered. In this comprehensive guide, we will walk you through a step-by-step process to troubleshoot any problems you may be experiencing and ensure that you can make seamless calls using the app. Whether you're having trouble with permissions, settings, or updates, we have the solutions for you. Let's dive into the details!

Step 1: Open the X App

The first step to resolving any issues with making voice and video calls on X is to open the X app on your device. Ensure that the app is fully loaded and running smoothly before proceeding to the next steps.

Step 2: Navigate to Direct Messages

Once you have successfully opened the X app, navigate to the Direct Messages section within the app. This is where you will have access to the options for making both audio and video calls.

Step 3: Choose Between Audio or Video Calls

Within the Direct Messages section, you'll have the choice between making audio or video calls based on your preference and the nature of your communication needs. Select the option that best suits your current requirements.

Step 4: Grant Permissions for Video Calls

If you opt for video calls, it's important to note that X may request permission to access your microphone and camera. Granting these permissions is essential to enable smooth video calling. Be sure to allow access when prompted to do so.

Step 5: Update the App from Play Store or App Store

A crucial aspect of ensuring the smooth functioning of voice and video calls on X is to have the latest version of the app installed on your device. To do this, head over to the Play Store for Android users or the App Store for iOS users and check for any available updates for the X app. Download and install the latest version to stay up-to-date with the app's features and improvements.

Step 6: Enable Voice and Video Calling in Settings

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After updating the app, open it again and navigate to the Direct Messages section. Tap on Settings and ensure that voice and video calling are enabled. This step is essential to activate the calling features within the app.

Step 7: Configure Call Settings

Once you've enabled voice and video calling, it's important to configure the call settings based on your preferences. In the 'Messages settings' page, you may find options such as 'People in your address book,' 'People you follow,' and 'Verified users.' Adjust these settings according to your communication needs and the level of access you want to grant to your contacts.

Step 8: Enable Advanced Call Privacy Feature

For those who prioritize privacy and security, X offers an advanced call privacy feature that allows you to keep your IP address hidden from callers. Enabling this feature adds an extra layer of privacy protection during voice and video calls.

Step 9: Send a Message to Your Account

To further enhance your control over incoming calls and prevent unwanted communication, consider sending a message to your account at least once. This action can help in filtering out any undesired incoming calls and ensuring that you have a more streamlined calling experience.

By following these detailed and comprehensive steps, you should be able to troubleshoot any issues with making voice and video calls on X. These troubleshooting methods are designed to address common problems that users may encounter and provide a seamless calling experience. If, despite these steps, you continue to experience difficulties with voice and video calls on X, don't hesitate to reach out for additional support from X's customer service team. They are dedicated to assisting users with any technical issues and providing the necessary guidance to ensure a smooth user experience.


We hope that this guide has been helpful in resolving any issues you may have encountered while making voice and video calls on X. Remember, clear communication is essential in today's interconnected world, and having a reliable calling platform is crucial for staying in touch with friends, family, and colleagues. With the right troubleshooting steps and support, you can enjoy hassle-free voice and video calls using the X app.


Happy calling!

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