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Learn how to block GPay, PayTM, and PhonePe if your phone is lost. Protect your financial accounts with these simple steps.

Losing your phone can be a stressful experience, especially if you have payment apps like GPay, PayTM, or PhonePe installed. In this guide, we will walk you through the steps to block your accounts on these apps to prevent any unauthorized access or misuse of your UPI ID. Rest assured, we've got you covered!


Losing your phone is never a pleasant experience. It can lead to a sense of panic and fear, especially if you have important apps like GPay, PayTM, or PhonePe installed on your device. These payment apps have become an integral part of our lives, allowing us to conveniently make payments and transfers. However, in the event of a lost or stolen phone, it is crucial to take immediate action to block these accounts and protect your UPI ID from any potential misuse.


Step 1: Blocking Google Pay (GPay) and PhonePe


The first step in securing your accounts is to block Google Pay and PhonePe. To do this, you need to contact their customer care. For Google Pay, call their customer care at 1800-419-0157 or 08068727374. For PhonePe, call 08068727374. When you reach the customer care representative, you will need to verify your account details such as your registered mobile number, email address, last transaction number, bank names, and alternate phone number.


Once the verification process is complete, PhonePe will immediately block your account, ensuring that no unauthorized transactions can be made. It is worth noting that if you lose your SIM card or phone number, you can still unblock your account later by contacting customer care.


Step 2: Blocking PayTM UPI ID



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To block your PayTM UPI ID, you need to contact PayTM customer care at 0120-4456-456. Inform them about your lost phone and provide them with your lost phone number for identification purposes. It is essential to act quickly in blocking your PayTM UPI ID to prevent any unauthorized access to your funds. PayTM customer care will guide you through the process and ensure that your account is secured.


In addition to contacting customer care, it is also essential to log out of all devices using the PayTM app. This precautionary step will further safeguard your account and prevent any unauthorized access.


Step 3: Blocking Paytm Account via Mobile App


If you are unable to contact customer care immediately, you can take steps to block your PayTM account through the mobile app on a different device. Follow these instructions:


1. Open the PayTM app on a different device.

2. Tap on the profile icon in the app's interface.

3. From the options available, select "24x7 Help & Support."

4. Choose "Report fraud transactions" from the list.

5. Select "My phone is lost/stolen/missing," followed by "I want to block my account."


By following these steps, you can ensure that your PayTM account is blocked, preventing any unauthorized transactions or access.


Friendly Reminder: Don't Forget to Block Your SIM Card!


While taking steps to block your payment app accounts is crucial, it is equally important to block your SIM card. Contact your mobile service provider immediately and inform them about the lost phone. They will guide you through the process of blocking your SIM card to ensure the safety of your personal information.



Losing your phone can be a worrisome situation, but by following these steps, you can quickly block your GPay, PayTM, and PhonePe accounts to safeguard your UPI ID. Remember to stay calm and take immediate action to prevent any unauthorized access or fraudulent activities. Stay safe and secure!


Losing your phone is an unfortunate event, but it should not cause undue stress. By following the outlined steps, you can quickly and effectively block your payment app accounts, preventing any unauthorized access or misuse. Remember, it is crucial to act swiftly to protect your UPI ID and personal information. Stay vigilant and stay safe!

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