How to Fix “Facebook Messenger Story Not Showing”

Welcome to our guide on fixing the issue of Facebook Messenger stories not showing up. If you're experiencing this problem, don't worry! We have some simple steps for you to follow that will help resolve the issue and get your Messenger stories back in action.

Check your data connection

One of the first things you should do when experiencing issues with Facebook Messenger stories not showing up is to check your data connection. Ensure that you have a stable internet connection and that there are no issues with your Wi-Fi or mobile data. Sometimes, a poor connection can prevent stories from loading properly. If you suspect that your Wi-Fi is causing the problem, try restarting your router or switch to mobile data to see if that resolves the issue.

Check the Facebook Messenger server

If your data connection is stable and you're still not seeing any stories on Facebook Messenger, the issue may be with Facebook's servers. To check if there are any reported outages, you can visit websites like DownDetector or Downdetector.com. These websites monitor the status of various online services, including Facebook Messenger. If there is a widespread issue with the Messenger server, you may need to wait until the problem is resolved on Facebook's end.

Check your date and time settings

Incorrect date and time settings on your device can cause synchronization issues with Facebook Messenger. Ensure that your device's date and time settings are accurate. You can do this by going to your device's settings and adjusting the date and time if necessary. Incorrect date and time settings can lead to issues like stories not showing up or messages not being delivered in real-time.

Restart the Messenger app

Sometimes, minor glitches or bugs can cause stories to not show up on Facebook Messenger. To fix this, try closing the Messenger app completely and relaunching it. On most devices, you can do this by double-pressing the home button on iOS or tapping the square navigation button on Android to access recent apps. Swipe away the Messenger app to close it completely, then relaunch it from your app drawer or home screen. This simple step can often resolve minor issues with the app.

Verify you haven't muted someone's story

It's easy to accidentally mute someone's story on Facebook Messenger, especially if you're quickly swiping through multiple stories. To ensure that you haven't accidentally muted someone's story, open Messenger and go to the Stories section. Check if all stories are unmuted. If you find any muted stories, simply tap on the volume icon to unmute them.

Disable Data Saver Mode

If you have Data Saver Mode enabled on your device, it may interfere with the proper functioning of Facebook Messenger. Data Saver Mode restricts background data usage, which can affect the loading of stories on the app. To temporarily disable Data Saver Mode while using Messenger, go to your device settings and look for the Data or Network settings. Disable Data Saver Mode and open Messenger to see if the stories now show up properly.

Clear Messenger cache, close background tasks, update Facebook Messenger, and use the app

1. Clearing Messenger cache: Over time, Messenger accumulates cache files that can sometimes cause issues. To clear the Messenger cache on Android, go to your device settings, then navigate to Apps or Applications. Find Facebook Messenger in the list of installed apps and tap on it. In the App Info screen, tap on "Storage" and then tap on "Clear Cache" or "Clear Data" (note: clearing data will log you out of the app and delete your local settings).

2. Close background tasks: Sometimes, background tasks related to Messenger can interfere with the app's proper functioning. On Android, access recent apps by tapping the square navigation button or swiping up from the bottom of your screen. On iOS, double-press the home button or swipe up from the bottom to access recent apps. Swipe away any background tasks related to Messenger to close them.

3. Update Facebook Messenger: Keeping your apps up to date is essential for optimal performance. Visit your device's app store, such as the Google Play Store for Android or the Apple App Store for iOS. Search for Facebook Messenger and check if there are any available updates. If there is an update available, tap on "Update" to install it.

4. Use the app: After clearing the cache, closing background tasks, and updating Facebook Messenger, open the app and see if the stories now show up properly. If not, consider reaching out to Facebook support for further assistance. They may be able to provide you with additional troubleshooting steps or investigate if there are any known issues with your specific device or account.

We hope this guide has helped you resolve the issue of Facebook Messenger stories not showing up. By following these friendly steps, you should be able to get back to enjoying all the engaging stories shared by your friends and contacts. Remember to check your data connection, verify your date and time settings, and restart the app when necessary. If the problem persists, try clearing the cache, closing background tasks, and updating Facebook Messenger. If all else fails, don't hesitate to reach out to Facebook support for further assistance. Happy messaging!