How to Fix Xiaomi Poco F4 and F4 GT Not Receiving Calls or Text Messages

Title: How to Fix Xiaomi Poco F4 and F4 GT Not Receiving Calls or Text Messages:

Experiencing network issues on your Xiaomi Poco F4 or F4 GT can be frustrating, but there are several simple steps you can take to resolve the problem. In this guide, we'll walk you through a series of troubleshooting steps in a friendly tone to help you get back to making and receiving calls and text messages.

I. Check Network Status

Before diving into troubleshooting steps, it's essential to confirm if the network is available in your area. Sometimes, network outages or weak signals can cause issues with call reception or text messages. Check with your network carrier or use another device to verify if the network is functioning correctly.

II. Toggle Airplane Mode

One of the simplest and most effective ways to reset your device's connectivity is by toggling Airplane Mode. To do this, swipe down from the top of your screen to access the Quick Settings panel. Look for the airplane icon and tap on it to enable Airplane Mode. Wait for a few seconds, then tap it again to disable Airplane Mode. This action will force your device to reconnect to the network and refresh its network connection.

III. Restart Your Device

Performing a simple restart is often all it takes to resolve network-related issues. Press and hold the power button on your Xiaomi Poco F4 or F4 GT until the power menu appears. Tap on the "Restart" option and wait for your device to reboot. Once it powers back on, check if you can make and receive calls and text messages.

IV. Enable and Disable the SIM Card

Sometimes, the issue may lie with the SIM card not being properly activated or functioning. Begin by removing the SIM card from your device, ensuring it is clean and free from any dust or debris. Then, reinsert the SIM card firmly into the slot and make sure it is properly seated. After doing so, navigate to your device's settings and locate the SIM card settings. Disable the SIM card, wait for a few seconds, and then enable it again. This action can refresh the connection between your device and the SIM card.

V. Disable WiFi Calling

If you have WiFi calling enabled on your device, it may interfere with your network connection. Temporarily disabling this feature can help determine if it is causing the issue. To disable WiFi calling, go to your device's settings, select "SIM cards & mobile networks," and look for the WiFi calling option. Disable it and check if you can now receive calls and text messages.

VI. Force Stop the Message & Phone App

Temporary glitches in the messaging and phone app can sometimes disrupt the network connection. To fix this, force stop both apps. Go to your device's settings, select "Apps," and look for the messaging and phone apps. Tap on each app, then select "Force stop." After doing this, open the apps again and check if the issue persists.

VII. Clear App Cache Data

Over time, app cache data can accumulate and cause performance issues. Clearing the cache data for the messaging and phone apps can help resolve any glitches. In your device's settings, navigate to "Apps," select the messaging and phone apps, and tap on "Storage." From there, tap on "Clear cache" to remove the accumulated data. Restart your device and check if the problem is resolved.

VIII. Update the App

Outdated versions of messaging and phone apps can sometimes lead to network issues. Make sure you have the latest version installed on your Xiaomi Poco F4 or F4 GT. Open the Google Play Store, go to "My apps & games," and check if there are any updates available for the messaging and phone apps. If updates are available, install them and restart your device.

IX. Reset Network Settings

Restoring your network settings to their default values can help solve network-related issues. Note that this action will remove saved WiFi networks and Bluetooth devices, so make sure you have the necessary information at hand. To reset network settings, go to your device's settings, select "System & updates," then "Reset options." Tap on "Reset Wi-Fi, mobile & Bluetooth" and confirm your action. After your device restarts, set up your WiFi connection and check if the issue is resolved.

X. Eject and Re-insert SIM Card

An improperly inserted SIM card can lead to connectivity problems. Safely remove the SIM card from your Xiaomi Poco F4 or F4 GT using the SIM card removal tool or a paperclip. Inspect the SIM card for any dirt or damage, then reinsert it firmly into the SIM card slot. Ensure it is properly seated and restart your device. Check if you can now receive calls and text messages.

XI. Update Your Phone

Software updates often include bug fixes and improvements that can address known network issues. Check if there are any system updates available for your Xiaomi Poco F4 or F4 GT. Go to your device's settings, select "System & updates," then "System update." If an update is available, follow the on-screen instructions to download and install it. After the update is complete, test if the problem persists.

XII. Perform a Factory Reset (as a last resort)

If all else fails, you can perform a factory reset on your Xiaomi Poco F4 or F4 GT. A factory reset will erase all data on your device, so make sure to back up any important information beforehand. To perform a factory reset, go to your device's settings, select "System & updates," then "Factory reset." Follow the prompts to proceed with the reset. After the process is complete, set up your device again and check if the issue is resolved.

XIII. Check Your SIM for Physical Damage

Inspect your SIM card for any physical damage or defects that may be causing network issues. Look for any visible scratches, bends, or discoloration on the SIM card. A damaged SIM card may need to be replaced by contacting your network carrier.

XIV. Contact Your Carrier

If you have exhausted all the troubleshooting steps and are still unable to receive calls or text messages, it's time to reach out to your network carrier's customer support. Explain the issue and the steps you have already taken to resolve it. They can provide further assistance or escalate the issue if necessary.

By following these friendly steps, you should be able to fix the issue of not receiving calls or text messages on your Xiaomi Poco F4 or F4 GT. Remember to check the network status, toggle Airplane Mode, restart your device, enable and disable the SIM card, disable WiFi calling, force stop the messaging and phone app, clear app cache data, update the app, reset network settings, eject and re-insert the SIM card, update your phone, check your SIM for physical damage, and contact your carrier if needed. If all else fails, don't hesitate to contact your network carrier for additional help.