How to fix Venmo Something went wrong

If you've encountered the frustrating "Something went wrong" error message on Venmo, don't worry! This generic error can occur for various reasons, such as linking your bank account, initiating a transaction, signing up, or logging into your existing account. In this guide, we'll walk you through some friendly steps to help you resolve this issue and get back to enjoying seamless transactions on Venmo.

Verify Linked Bank Accounts

One of the common reasons for the "Something went wrong" error in Venmo is an issue with your linked bank account. To ensure that your bank account is properly linked, follow these steps:

1. Open the Venmo app or website and go to your profile.

2. Look for the "Banks & Cards" section and click on it.

3. Check if your bank account is listed and marked as linked. If not, proceed to link it.

4. If your bank account is already linked, but you're still encountering the error, consider re-linking it to refresh the connection.

5. Ensure that the bank information provided is accurate and up-to-date. Double-check the account number, routing number, and any other required details.

6. If necessary, update your bank account details with the correct information.

Double-check Payment Methods

Another factor that can trigger the "Something went wrong" error is an issue with the payment methods associated with your Venmo account. Follow these steps to double-check your payment methods:

1. Go to your Venmo profile and navigate to the "Banks & Cards" section.

2. Ensure that the payment method associated with your Venmo account is valid and active. If not, remove it and add a new payment method.

3. Confirm that there are sufficient funds available in the linked bank account or credit card. Insufficient funds can result in transaction failures.

4. Consider adding an alternative payment method, such as another credit card or a backup bank account. This way, you have another option if the primary payment method encounters issues.

Try a Different Device

Sometimes, technical issues can be device-specific. If you're consistently encountering the "Something went wrong" error on a particular device, try switching to a different device and accessing Venmo again. Follow these steps:

1. Log out of Venmo on your current device.

2. Use a different device, such as a smartphone, tablet, or computer, to access Venmo.

3. Ensure that you have a stable internet connection before attempting any transactions.

4. Open the Venmo app or website on the new device and log in to your account.

5. Check if the error still persists. If not, it might indicate a device-specific issue.

Wait and Try Again

Sometimes, temporary server-related issues can cause the "Something went wrong" error on Venmo. In such cases, waiting for a short period and trying again may resolve the problem. Follow these steps:

1. Close the Venmo app or website.

2. Wait for approximately 10 minutes to allow any temporary server issues to resolve.

3. If possible, perform a quick restart of your device to clear any cache or temporary data.

4. Open Venmo again and attempt the transaction or action that previously resulted in the error.

5. If the error persists, proceed to the next step.

Contact Venmo Support

If none of the above steps resolve the "Something went wrong" error, it's time to reach out to Venmo's customer support for assistance. Follow these steps:

1. Visit the Venmo Help Center on their website or app.

2. Look for the contact options, such as live chat or email support.

3. Provide them with relevant details about the problem you're facing, including the exact error message, any specific actions that trigger the error, and any steps you've already taken to troubleshoot.

4. Be patient and follow their instructions for further troubleshooting or resolution.

5. Venmo's customer support team is trained to handle such issues and will guide you through the process.

Explore Alternative Payment Methods or Apps

If you're still encountering persistent issues with Venmo, it may be worth considering alternative payment methods or apps. One popular alternative is Cash App, which offers similar functionality and a seamless experience for transactions. Explore these alternatives and choose one that suits your needs.

By following these friendly steps, you should be able to troubleshoot and resolve the "Something went wrong" error in Venmo. Remember, it can be related to connectivity issues, account problems, transaction issues, server issues, or other factors. If you encounter any difficulties, don't hesitate to reach out to Venmo support for further assistance. Happy Venmo-ing!