Plex not showing media files? How to fix? This article will provide you the steps to fix Plex not showing media files.

Welcome to our guide on how to fix Plex not showing your media files! Many users run into this issue when their Plex media server doesn’t display their media library correctly. This can be extremely frustrating, and it can become a big problem if you’re unable to access your media content. 

In this guide, we’ll look at what media files are, what causes Plex not to show them, and how to resolve the issue. By the end, you’ll have the knowledge and tools to fix Plex not showing media files. Let’s get started! 

What Are Media Files?


Media files are the files that contain video, audio, and image content. They come in a wide range of formats, such as AVI, MP4, FLAC, JPEG, and PNG. As such, they’re an essential part of a user’s media library. 

Plex Not Showing My Media Files, How to Fix?




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If Plex isn’t showing your media files, don’t worry – there are a few things you can do to fix it. Here are some of the most common solutions: 

  • Fix 1: Make Sure the File’s Name is Correct

Sometimes, Plex won’t show media files because the filename isn’t correct. Check that the filename is correct and then try re-scanning the library. This should resolve the issue. 

  • Fix 2: Reboot Your Device

Another possible solution is to reboot your device. This will reset the system and give it a fresh start. It’s a bit of a hassle, but it could be the fix you need. 

  • Fix 3: Change Server

If you’re connected to a remote server, try switching to a different one and then re-scanning the library. This could fix the issue. 

  • Fix 4: Reset Folder Permission

There’s a chance that the folder permissions are preventing Plex from displaying the media files. To resolve this problem, try resetting the folder permissions. 

  • Fix 5: Update Your Device

If your device is out of date, it could be the cause of the issue. Try updating the system and then re-scanning the library. 

  • Fix 6: Contact Support Team

Finally, if all else fails, contact the Plex support team. They should be able to identify the issue and help you fix it.


We hope this guide has been helpful in resolving the issue of Plex not showing your media files. Remember to check the filenames and reset the folder permissions if needed. If all else fails, contact the Plex support team. Good luck!


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