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Learn how to troubleshoot and fix the frustrating "Page not available" error on TikTok with our easy-to-follow guide. Get back to enjoying your favorite videos in no time!

TikTok is one of the most popular social media platforms today, with millions of users worldwide. However, like any other website or application, it is not immune to technical glitches and errors. One particular issue that TikTok users may encounter is the "Page not available" error message when trying to access the site. This error can be frustrating, especially if you're in the middle of browsing through videos or creating your own content.

Fortunately, there are several solutions to fix the "Page not available" error on TikTok. In this blog post, we will discuss two of the most effective fixes you can try.

Fix 1: Clear Cookies and Other Site Data


The first solution you can try is to clear your browser's cookies and other site data. This will help remove any corrupted or outdated data that may be causing the error.

Here's how you can clear cookies and other site data on different browsers:

  • Google Chrome
1. Open Google Chrome and click on the three dots in the upper right corner of the browser window.
2. Select "Settings" from the drop-down menu.
3. In the Settings menu, scroll down and click on "Privacy and security."
4. Under "Privacy and security," click on "Clear browsing data."
5. In the Clear browsing data window, select "Cookies and other site data" and click on "Clear data."

  • Mozilla Firefox
1. Open Mozilla Firefox and click on the three lines in the upper right corner of the browser window.
2. Select "Options" from the drop-down menu.
3. In the Options menu, select "Privacy & Security" from the left-hand menu.
4. Under "Cookies and Site Data," click on "Clear Data."
5. Select "Cookies and Site Data" and click on "Clear."

  • Microsoft Edge
1. Open Microsoft Edge and click on the three dots in the upper right corner of the browser window.
2. Select "Settings" from the drop-down menu.
3. Under "Clear browsing data," click on "Choose what to clear."
4. Select "Cookies and other site data" and click on "Clear."

  • Note on Reopening TikTok.com After Clearing Cookies
After clearing your browser's cookies and site data, close your browser and reopen it. Then, try accessing TikTok.com again. If the error persists, try the second fix below.

Fix 2: Download and Use TikTok from the Microsoft Store



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If clearing cookies and other site data doesn't work, you can try downloading and using TikTok from the Microsoft Store. This solution is particularly useful for users who are experiencing the "Page not available" error on the TikTok website but not on the mobile app.

Here's how you can download and use TikTok from the Microsoft Store:

  • Download TikTok from the Microsoft Store
1. Open the Microsoft Store on your PC.
2. Type "TikTok" in the search bar and press Enter.
3. Select "TikTok - Make Your Day" from the search results.
4. Click on the "Get" button to download and install the app.

  • Open TikTok
1. Once the app is installed, click on the "Open" button.
2. The app will open automatically.

  • Log in to Your TikTok Account
1. Click on the "Me" icon in the lower right corner of the app.
2. Click on "Sign Up" or "Log In" if you already have an account.
3. Enter your TikTok username and password and click on "Log In."

  • Note on Using the App After Downloading
After downloading TikTok from the Microsoft Store, you can use it just like the mobile app. You can browse through videos, create your own content, and interact with other users.


Encountering the "Page not available" error on TikTok can be frustrating, but it doesn't have to ruin your browsing or creating experience. By clearing your browser's cookies and site data or downloading TikTok from the Microsoft Store, you can fix the error and continue using the platform. Try these fixes the next time you encounter the error and see which one works best for you.
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