how to fix Google Play Store "Error while retrieving information from server"

Are you experiencing the frustrating "Error while retrieving information from server" message on your Google Play Store? This error, also known as DF-DFERH-01, can prevent you from downloading or updating apps on your Android device. But don't worry, there are several ways to fix this issue. In this article, we will provide you with step-by-step instructions on how to resolve the Google Play Store error DF-DFERH-01.

Causes of Google Play Store error DF-DFERH-01:

Before we dive into the solutions, let's first understand the possible reasons why this error occurs. Here are some of the common causes:

• Cache/Data issues: Over time, the cache and data of the Google Play Store can accumulate and cause issues with the app's functionality.
• Network connection problems: A weak or unstable internet connection can lead to the "Error while retrieving information from server" message.
• Incompatible app versions: If you have outdated or incompatible versions of apps installed on your device, it can cause conflicts with the Google Play Store.
• Google account sync issues: Sometimes, issues with your Google account syncing can result in the error message.

Solutions for fixing Google Play Store error DF-DFERH-01:

Now that you know the possible causes of the error, let's move on to the solutions. Here are some methods you can try:

• Clear cache and data of Google Play Store: Go to Settings > Apps > Google Play Store > Storage, and then tap Clear cache and Clear data. Once done, try opening the app again.
• Check and reset network connections: Turn off your Wi-Fi and mobile data, and then turn them back on. You can also try connecting to a different Wi-Fi network or using a mobile hotspot.
• Update or uninstall/reinstall Play Store and affected apps: Go to the Google Play Store app, and then tap My apps & games. Check for any available updates, and then install them. If the error persists, try uninstalling and reinstalling the affected app.
• Remove and re-add Google account: Go to Settings > Accounts > Google > Your account, and then tap Remove account. Once done, add the account again.

Additional tips for preventing Google Play Store error DF-DFERH-01:

To avoid encountering this error in the future, here are some best practices you can follow:

• Keep the Play Store and apps up-to-date: Regularly check for updates and install them to ensure you have the latest version of the app.
• Use a stable and reliable network connection: Connect to a strong and stable Wi-Fi or mobile data network to avoid any connectivity issues.
• Avoid downloading apps from untrusted sources: Stick to downloading apps from the Google Play Store to prevent any compatibility or security issues.

The Google Play Store error DF-DFERH-01 can be frustrating, but with the above solutions, you can fix the issue and get back to downloading and updating your favorite apps. Remember to keep your Play Store and apps up-to-date, use a reliable network connection, and avoid downloading apps from untrusted sources to prevent encountering this error in the future.