How to Fix 0x8004de45 OneDrive Error Code

Here, you will find the solution to the 0x8004de45 OneDrive issue. Users often face this problem when trying to access their OneDrive account via the desktop client software. After some time, they receive the 0x8004de45 error code, and the app fails because they can't move past the app screen. You can also get two popup windows displaying "signing in" and "please continue signing into your work or school account". This, too, happens from time to time.

Fix OneDrive error code 0x8004de45

Here are a few ways to troubleshoot the OneDrive error code 0x8004de45 on Windows 11/10 computers:

One needs to rename the IdentityCache folder

Disable OneDrive in Windows

Cleanse OneDrive Data

We need to take a closer look.

1. Rename the folder named "IdentityCache."

The IdentityCache folder contains cached credentials for your Microsoft account. Renaming this folder (after you have backed up any important data) will prompt OneDrive to create a new version of it containing updated authentication information the next time you attempt to sign in.

This is where you may find the folder on your computer:

the path "C:UsersAppDataLocalMicrosoftIdentityCache"

Rename the folder and check if it resolves the login loop or other errors.

2. Clear Windows OneDrive Login Credentials

If your credentials are invalid or have become outdated and are causing you issues with logging into OneDrive, you can try clearing them in Windows.

Click the Open button beside the Credential Manager app by searching for "credential" in Windows Search. The screen for Windows Credentials opens. Scroll through the list of saved credentials and look for entries that start with either OneDrive, MicrosoftAccount, or your work or school email addresses. Click any to remove. 

3. Reinstall OneDrive

Resetting Although your synced data won't be affected, OneDrive will restore it to its default state by clearing all of its cache, settings, and temporary files. This usually resolves problems such as the application crashing or not being able to sign in.

To restart OneDrive, press Win + R. Type the command into the Run dialog and press Enter:

type %localappdata%MicrosoftOneDriveonedrive.exe /reset to restore all data on the drive.

When OneDrive opens again after being reset, it will ask you to sign in. You should not have problems with signing in anymore.

If you follow these steps properly, you will successfully fix error code 0x8004de45 and get back access to OneDrive again.