How to Fix Intel Driver and Support Assistant Scan Failure error

Today you are going to learn how to fix this error: Intel Driver and Support Assistant Scan Failure, so be tuned.

You can check for firmware and driver update using Intel Driver and Support Assistant. But, the application has been showing an error message - Scan Failure whenever it fails to complete the scan. Here, we will discuss the Intel Driver and Support Assistant Scan Failure issue and try to get a solution for the same. 

How to Fix Intel Driver and Support Assistant Scan Failure error

If the Intel Driver and Support Assistant should fail to scan, stating so, first ensure you are on the latest version of Windows. If not, update your system to the latest version and then attempt to run the scan. If you do encounter the same issue, refer to the fixes provided below.

Check status Intel DSA Service and Intel DSA Updater

Clear all temporary internet files of your browser

Repair Intel Driver Software

Now let us come to their details.

1] Check status Intel DSA Service and Intel DSA Updater service

First, you should ensure that the services Intel Driver and Support Assistant Updater and Intel Driver and Support Assistant are running and responsive. These processes are responsible for checking for updates and running the Intel Driver and Support tool. Here is how you can do it.

Open Services from the Start Menu.

Point your mouse over Intel Driver and Support Assistant and right-click, then select Properties.

If it is not already running, you can click the Start button. Make sure the Startup type is to Automatic and that the service is running.

If that does not work, go ahead and update the Intel Driver and Support Assistant service as well. If the services are running, you can rule out the possibility of any error by restarting the services.

2] Clear your browser cache

Of course, the next thing to do is to check whether your browser cache has corrupted data and then clean it. Don't worry-even after removing cached pages, your browser will again create them to have fast access to frequently used content. Here's how you should clean the cache of your browser in several steps.

Clear Cache from Chrome 

Launch Chrome.

Once you have seen the three dots, select Settings.

Select "Privacy & security" followed by "Delete browsing data." That's it.

In the options list, select "All time" under the "Time range." Then click "Delete data."

Restore Cache in Edge

In order to get to the settings of Edge, follow the menu bar and press the cogwheel icon.

The menu contains service, search, and privacy.

Select "Choose what to clear" from the "Delete browsing data" menu. 

Press the Clear now button after you changed the Time range to All time. 

Try clearing the caches of the other browser that you are using.

See also: Intel Driver and Support Assistant No setup files

3] Reinstall Intel DSA

If all else fails, we can try uninstalling the Intel Driver Support and Assistant and reinstalling it. You can do this by downloading the Intel Driver and Support Assistant Uninstaller from intel.com. Download a fresh copy of the Intel DSA after you remove the application.

If you got this far, you already know how to fix the Intel Driver and Support Assistant Scan Failure error, so we hope we were as helpful as we could be.