Today we bring you a complete article so you can learn how to solve the Zenless Zone Zero download error.
If you don't know, Zenless Zone Zero is an anime-style action role-playing game developed by miHoYo. The 50 million pre-registrations prove that the free game is popular among the community.
But not everything is happiness as some players have encountered failed download issues. But don't fear, today we bring you a complete guide that will help you with this:
How to fix Zenless Zone Zero download failed
Initial Troubleshooting Steps:
Launcher Management:
Restart Launcher: Begin by closing the Zenless Zone Zero launcher completely. Relaunch the application and attempt the download again.
Device Restart: Consider restarting your device (PC, mobile phone, or console) as a general troubleshooting measure.
Storage Capacity Verification:
Zenless Zone Zero necessitates a substantial amount of storage space. Ensure you have sufficient free space on the designated installation drive:
PC: Minimum 115 GB (57 GB download + 58 GB for unzipping)
Mobile (iOS/Android): Minimum 20 GB and 26 GB respectively
PS5: Minimum 55 GB
Addressing Network Connectivity Issues:
Network Stability Check: A reliable and stable internet connection is paramount for successful downloads. Verify your internet speed and consider restarting your router to address potential connectivity concerns.
Advanced Troubleshooting (PC Only):
Firewall Permissions: On PC, ensure your Windows Security Firewall settings are not impeding Zenless Zone Zero's access to the internet. Here's how to grant permission:
Locate "Windows Security" and navigate to the Firewall settings.
Select "Allow an app through Firewall" and proceed to "Change Settings."
Click "Allow another app" and browse to the Zenless Zone Zero installation folder.
Choose the launcher executable file and check the boxes for "Private" and "Public" network access.
Exhausted All Options?
Contact Support: If the aforementioned solutions prove ineffective, reach out to the Zenless Zone Zero support team for further assistance. You can contact them via email at zzzcs_en@hoyoverse.com.
Community Resources (Use with Caution): Explore online communities like Reddit for user-provided solutions. However, exercise significant caution when considering these solutions, particularly those involving pre-downloaded game files. Verify the source's legitimacy and any potential risks associated with such solutions before proceeding.
By systematically working on these potential causes, you should be able to effectively resolve download errors and embark on your journey within Zenless Zone Zero.
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