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This guide will help you troubleshoot and fix the issue of Windows 11 KB5023778 update not installing. Learn how to identify the issue and the steps to get the update installed successfully.

Are you having trouble getting your Windows 11 KB5023778 update to install? If so, you’re not alone. Many Windows 11 users have experienced this issue, and it can be quite frustrating.

Fortunately, there are several ways to fix the Windows 11 KB5023778 update not installing issue. In this article, we’ll explore each of these methods in greater detail, so you can get your Windows 11 system updated quickly and smoothly.

Let’s begin!

What is Windows 11 KB5023778?


Windows 11 KB5023778 is a security update released by Microsoft, designed to address various security vulnerabilities in Windows 11. It’s important to install this update as soon as possible, in order to protect your system from potential threats.

What is the Update Not Installing?



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The Windows 11 KB5023778 update not installing issue is a frustrating problem for many Windows 11 users. In most cases, the update will not install correctly, or it will not complete the installation process.

How to Fix Windows 11 KB5023778 Update Not Installing


  • Run the Update Troubleshooter: The first thing you should do if you’re experiencing issues with the Windows 11 KB5023778 update not installing is to run the Update Troubleshooter. This built-in tool can help to identify and fix any problems that are preventing the update from being installed correctly.
  • Restart Windows Update and Background Intelligent Transfer Service: If the Update Troubleshooter fails to fix the issue, then you should try restarting Windows Update and the Background Intelligent Transfer Service. This is done by opening the Control Panel, navigating to “Administrative Tools”, selecting “Services”, and then restarting both services.
  • Use Windows 11 Installation Assistant: If you’re still having trouble getting the Windows 11 KB5023778 update to install properly, then you should try using the Windows 11 Installation Assistant. This helpful tool can be used to download and install the update manually, and can often fix the issue.
  • Use Microsoft Update Catalog: If the Installation Assistant fails to solve the issue, then you should try using the Microsoft Update Catalog. This online service can help you download and install the Windows 11 KB5023778 update correctly.
  • Reset Windows Update Components: If none of the above methods have worked, then you should try resetting the Windows Update components. To do this, open the Command Prompt and type “net stop wuauserv” and “net start wuauserv”. This will reset the Windows Update components and hopefully fix the issue.
  • Use the Media Creation Tool: Finally, you can try using the Media Creation Tool. This tool can be used to download and install the Windows 11 KB5023778 update.


Hopefully, one of the above methods has helped you to fix the Windows 11 KB5023778 update not installing issue. If not, then you may need to contact Microsoft for further assistance.
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