Are your characters in Diablo 4 not loading? If so, you’re not alone — many players have experienced this same issue. Unfortunately, this problem can be a bit tricky to fix, but there are several solutions that may help. This article will provide an overview of the issue, primary solutions, and troubleshooting tips to try before contacting customer support.
Primary Solution
The primary solution for the Diablo 4 characters not loading issue is to wait for game maintenance and updates. Blizzard Entertainment is performing rolling restarts to maintain and update the game, which may cause services to disconnect. This can lead to a longer wait before players can access their characters. Despite this, there is no need to repair or reinstall the game.
In addition, there are some warnings that may appear in the Battle.net launcher. If this happens, it’s best to wait until the server maintenance has been completed before trying to access the game. Reports on Reddit indicate that this has worked for some users who were previously unable to get past the character selection screen.
Troubleshooting Tips
If you are still having trouble loading your characters, there are a few troubleshooting tips that may help. The first is to let the black screen sit for a few minutes. This may allow the game to load the character selection screen. It’s important to be patient, as this can take a bit of time.
In addition, it’s a good idea to check Blizzard’s official forum for updates about the issue. This is where developers usually post updates about the game, so it’s worthwhile to stay informed.
Finally, if the above tips don’t fix the problem, you may need to contact customer support for further assistance.
If your characters in Diablo 4 are not loading, the primary solution is to wait for game maintenance and updates. If this doesn’t fix the problem, you can try troubleshooting tips such as letting the black screen sit for a few minutes and checking Blizzard’s official forum for updates. If all else fails, you may need to contact customer support for further assistance. In the meantime, restart your game and wait for the character selection screen to load.