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Release Date: 2025-02-06
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Genesys Commercial Electrolux Group: delivering 80% increase in sales Spot


VIDEO Genesys Electrolux Group: delivering 80% increase in sales TV commercial 2025 • Electrolux Group: delivering 80% increase in sales conversions with Genesys Cloud One of the world’s biggest home appliance manufacturers, Electrolux Group strives to improve everyday life for millions. With more of a consumer-focused sales strategy, the company needed to offer the digital channels that consumers expect while also providing a more personalized experience. To enable this, Electrolux Group implemented the Genesys Cloud CX platform and Genesys Agent Assist, along with Google Cloud CCAI bots. Now, Electrolux Group can orchestrate the customer experience from beginning to end.


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