VIDEO Best Buy Elliott's Heart Journey TV commercial 2024 • Elliott's Heart Journey From helping Elliott’s family document their journey at Children’s Hospital Minneapolis, to sharing compassion and support with everyone they meet, Geek Squad Agents play a crucial role in providing peace of mind during difficult times. 0:05 Can you say hi? 0:06 When Elliot was born, she had two holes in her heart. 0:10 They told us that we had to come in 0:12 and see, you know, how big they were, how big they were, 0:16 and they said, you know, it could be anywhere 0:18 between six months and six years. 0:21 Children's Minnesota is one 0:23 of the largest pediatric healthcare systems in the country. 0:26 We get the opportunity to work here every day 0:28 with the patients and families and for the organization. 0:31 We were seeing our cardiologist. 0:33 We were in a critical moment 0:35 and we weren't gonna get to go home. 0:36 We live over an hour away. 0:38 So the first person who comes in 0:39 besides the nurse, is the social services team, 0:42 and they kind of run through all of the things 0:45 that are here at the hospital 0:46 to help make it easier on parents. 0:49 And one of the things they told us about was the Geek Squad. 0:52 Really, the, the main goal here is just to be as human 0:54 as possible to help the patients 0:56 and the families at no cost. 0:58 You can get a computer cord from them 1:00 or you can borrow a PlayStation, which, you know, none of 1:03 that was on our mind at the moment. 1:05 But they did say something that kind of resonated with me, 1:08 which was, for every day you were here, 1:10 you could print out a a photo. The 1:12 Cool thing is that Best Buy funds 1:14 that part of our project. 1:15 So Ink Paper Printer, all come from the company, 1:18 You know, they're here Monday through Friday. 1:20 So we'd print out pictures every day that they were here 1:22 and we would mail 'em to our family 1:24 and we used them to fill Elle's Baby book. 1:27 I find a lot of value in being invited into these parts 1:30 of people's lives because these are the most important 1:33 moments that we can 1:34 Share. 1:35 There's things you do in life that are work, 1:36 and then there's things that you do that are a calling 1:39 and you can really tell that their whole hearts 1:41 and the work that they're doing, 1:42 and it really helped us when we were going through our Heart 1:45 Journey. 1:46 Geek Squad has allowed us to do these things. 1:48 It's, it's amazing. 1:49 Our direct leaders empower us to be the best us we can be. 1:52 I was motivated to reach out 1:54 and say thank you to the Best Buy team because Jake 1:57 and Elliot did kind of brighten up some of our darkest days. 2:00 We sometimes have moments where 2:03 what we do will make the greatest difference in other 2:05 people's lives. 2:07 My opportunity is, right now, my opportunity is today. 2:10 You know, PlayStations are great, 2:12 but you can't really put a price on, on kindness, 2:17 So I'm.
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