The problem of Messenger not deleting messages is a common one. Try these troubleshooting steps if they don't work.

Are you having trouble with your Messenger Story not deleting? It is a common problem that many users encounter and can be quite frustrating. Fortunately, there are some steps you can take to try to fix the issue. In this blog post, we will discuss the different reasons why your Messenger Story might not be deleting and provide some troubleshooting steps to help you resolve the issue.

What is Messenger Story?

Messenger Story is a feature of Facebook Messenger that allows users to share photos and videos with their friends and family. These updates can be seen by anyone in the user’s network and can be shared with specific people or groups. Stories are visible for 24 hours before they disappear.

What is the problem?



The problem is that sometimes the Messenger Story will not delete. This can be caused by a few different things. Some of the most common reasons are a server issue on Facebook’s end, a software bug, or a problem with your internet connection.

Reasons why the message will not delete


  • Facebook server issue: If your Messenger Story is not deleting, it could be an issue with Facebook’s servers. This means that there is a problem with the way Facebook is storing and processing your story.
  • Software bug: Another potential reason why your Messenger Story might not be deleting is because of a software bug. This could be a bug in the Messenger app or a bug in your device’s operating system.
  • Poor internet connection: If you have a poor internet connection, it can cause your Messenger Story to not delete. This could be caused by a slow internet connection or an unreliable connection.

    • Troubleshooting Steps


  • Check your internet connection: The first step to take is to check your internet connection. Make sure it is stable and fast enough to support the Messenger app.
  • Update Messenger app: Make sure you have the latest version of the Messenger app installed. This may help fix any bugs that could be causing the issue.
  • Clear the cache of the app: Clearing the cache of the app may help with the issue. This can be done by going to the app settings and selecting “Clear Cache.”
  • Log out and log back in: Logging out and logging back in to the Messenger app may help reset any issues with the app.


    • If your Messenger Story is not deleting, there are a few steps you can take to troubleshoot and try to fix the issue. Check your internet connection, update the Messenger app, clear the cache of the app, and log out and log back in to the app. By following these steps, you should be able to resolve the issue and get your Messenger Story to delete. To prevent the issue in the future, make sure to keep your internet connection stable and to keep the Messenger app updated.



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