How to Fix Microsoft Error Code 1200 “Something Went Wrong”

Error code 1200 is due to failures connecting or authenticating with Microsoft servers, which can be a problematic issue when syncing or signing in.

This error can also be found in Microsoft 365 apps, such as OneDrive and Outlook. And even when there is no problem with your Microsoft credentials, you may encounter this error due to corrupted cache data within it. If you want to know how to fix it, continue reading the post.

How to Fix Microsoft Error Code 1200 “Something Went Wrong”

Potential Causes:

Corrupted Cache Data: Temporary application data (cache) can become corrupted over time, leading to unexpected behavior.

Credential Issues: Outdated or incorrect login credentials can prevent successful sign-in attempts.

Software Conflicts (Less Common): In rare instances, third-party software might interfere with the operation of Microsoft applications.

Troubleshooting Steps:

Clear Cache Folders:

To eliminate potentially corrupted cache data, begin by clearing the relevant Microsoft application folders.

Press the Windows key + R to launch the "Run" dialog box.

Type %localappdata% and press OK to open the Local Application Data folder.

Locate and delete the following folders associated with Microsoft applications:

IdentityCache

OneAuth

It's important to note that deleting cache folders only removes temporary data and will not affect your user files or documents.

Manage Microsoft Account Credentials:

Incorrect or outdated login credentials can contribute to this error. Here's how to manage them:

Open the Control Panel using the Start Menu search function.

Navigate to User Accounts > Credential Manager > Windows Credentials.

Identify the credential entry for your Microsoft Account.

Select "Remove" and confirm with "Yes" to delete the existing credentials.

Perform a Clean Boot (Optional):

A clean boot isolates potential software conflicts that might be hindering the application. It's an advanced troubleshooting step, so proceed with caution.

Press the Windows key + R, type msconfig , and press OK to launch the System Configuration window.

Select the "Selective Startup" option and choose "Load System Services and Startup Items."

Go to the "Services" tab, check the box labelled "Hide all Microsoft services," and click "Disable all."

Restart your computer. Important: Remember to reverse these steps after troubleshooting to restore normal startup behavior.

Reinstall the Application (Last Resort):

If the aforementioned methods prove ineffective, reinstalling the application can replace potentially corrupted application files.

Access the Windows Settings menu and search for "Add or remove programs."

Locate the problematic application, click the three dots, and select "Uninstall." Confirm by clicking "Uninstall" again.

Reinstall the application from the official Microsoft Store.

Additional Considerations:

It's recommended to restart your computer after each troubleshooting step to observe if the issue has been resolved.

Should you continue to encounter Error Code 1200 after trying all these methods, consider contacting Microsoft support for further assistance. Their team can provide specialized guidance tailored to your specific situation.

By following these comprehensive steps in a logical order, you should be able to effectively resolve the "Microsoft Error Code 1200" and restore functionality to your Microsoft application.

The "Microsoft Error Code 1200: Something went wrong" error can occur within various Microsoft applications and often presents a vague indication of the underlying problem. With these steps we hope you can effectively resolve the problem and restore the functionality of your Microsoft application.