Having trouble getting your Sony XM4 to charge? If it's not charging, try these troubleshooting steps to get it back up and running. Learn how to fix your Sony XM4 not charging, from checking the connections and cables to performing a reset.

If you own a Sony XM4 wireless headset and you're experiencing difficulty charging it, then you're in the right place. Charging issues are a common problem with these popular headsets and fortunately, there are a few easy fixes that can help get your headphones back up and running. In this guide, we will cover nine potential solutions to help you fix Sony XM4 not charging. 

Problem Overview

Having difficulty charging your Sony XM4 wireless headset? Don't worry, in this guide, we will cover nine potential solutions to help get your headphones back up and running. We will also provide step-by-step instructions for each fix, so you can find the one that works best for you. 

Tools/Materials



To complete the solutions described in this guide, you will need the following tools and materials: 


Fix 1: Press and Hold the Power Button



  • Locate the power button on your Sony XM4 headset. 
  • Press and hold the power button for 10-15 seconds. 
  • Release the button and check if the headset begins to charge. 

    • Fix 2: Reset the Headset



  • Make sure your Sony XM4 headset is turned off. 
  • Press and hold the power button for 10-15 seconds. 
  • Release the button and your headset should reset and begin to charge. 

    • Fix 3: Use the Original Charging Cable



  • Make sure you are using the original charging cable that came with your Sony XM4 headset. 
  • Connect the cable to the headset and a power source. 
  • Check if the headset begins to charge. 

    • Fix 4: Get Rid of Moisture in the Charging Port



  • Disconnect the charging cable from your Sony XM4 headset. 
  • Take a cotton swab and gently clean the charging port of any dust or debris. 
  • Reconnect the charging cable to the headset and a power source. 
  • Check if the headset begins to charge. 

    • Fix 5: Charge and Discharge the Headset



  • Connect your Sony XM4 headset to a power source and allow it to charge for at least an hour. 
  • Once the headset is fully charged, disconnect the charging cable and let the headset run until it runs out of power. 
  • Reconnect the charging cable to the headset and a power source. 
  • Check if the headset begins to charge. 

    • Fix 6: Check for High Temperature



  • Make sure the area around your Sony XM4 headset is not too hot or too cold. 
  • Check if the headset has been exposed to direct sunlight or extreme temperatures. 
  • If either of these are the case, move the headset to a cooler or shadier area. 
  • Connect the charging cable to the headset and a power source. 
  • Check if the headset begins to charge. 

    • Fix 7: Make Sure your Computer isn’t in Standby Mode



  • Connect your Sony XM4 headset to a computer. 
  • Check if the computer is in standby or sleep mode. 
  • If it is, wake the computer up by pressing the power button. 
  • Check if the headset begins to charge. 

    • Fix 8: Replace the Battery



  • If the previous solutions did not work, it is likely that the battery of your Sony XM4 headset needs to be replaced. 
  • Visit the Sony Support website and follow the instructions provided to replace the battery. 
  • Connect the charging cable to the headset and a power source. 
  • Check if the headset begins to charge. 

    • Fix 9: Contact Sony Support



  • If none of the fixes described in this guide have worked, it is time to contact Sony Support. 
  • Visit the Sony Support website and find the appropriate contact form. 
  • Fill out the form and provide a detailed description of your issue. 
  • Sony Support should respond to your query within 24-48 hours. 


    • In this guide, we



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