How to fix Steam Checkout Not Working

Discover effective solutions to resolve Steam checkout issues and get back to enjoying seamless gaming experiences.

Are you having trouble with the Steam checkout? It can be frustrating when you're trying to buy a new game or DLC, only to be met with constant errors and glitches. Fortunately, there are a few simple steps you can take to fix the issue and get back to gaming in no time. In this blog post, we'll walk you through each step, so you can troubleshoot your Steam checkout with ease.

Step 1: Force close Steam Client WebHelper

The first thing you should try is force closing the Steam Client WebHelper. This is a process that runs in the background and helps Steam communicate with your web browser. Sometimes, it can get stuck or encounter errors that prevent you from completing a checkout. To force close the Steam Client WebHelper, follow these steps:

1. Right-click on the Taskbar at the bottom of your screen.

2. Select "Task Manager" from the menu that appears.

3. In the Task Manager window, find "Steam Client WebHelper" in the list of processes.

4. Click on "Steam Client WebHelper" to select it.

5. Click on the "End task" button at the bottom right corner of the window.

This will help reset the connection between your computer and Steam, which may fix the checkout issue.

Step 2: Delete Steam Web Browser cache and cookies

Clearing your browser's cache and cookies can also help fix checkout issues. Your browser stores data from websites you visit, including login credentials, images, and other files. Sometimes, this data can become corrupted or outdated, causing checkout errors. To clear your browser's cache and cookies, follow these steps:

1. Open your web browser (e.g. Chrome, Firefox, Edge).

2. Click on the three dots at the top right corner of the window to open the settings menu.

3. Select "Settings" from the menu.

4. Scroll down to the "Privacy and security" section.

5. Click on "Clear browsing data."

6. In the next window, select "Cached images and files" and "Cookies and other site data."

7. Click on "Clear data."

This will clear your browser's cache and cookies, which may resolve the checkout issue.

Step 3: Disable VPN

If you are using a VPN (virtual private network), try disabling it temporarily. VPNs can sometimes interfere with online transactions, as they can change your IP address and location. This can cause Steam to think that you're in a different region or country, which may trigger security measures that prevent you from completing a checkout. To disable your VPN, follow these steps:

1. Open your VPN client.

2. Find the option to disable or disconnect from the VPN.

3. Click on the option to disable or disconnect.

4. Try completing the checkout again on Steam.

If the checkout goes through successfully, then your VPN was likely causing the issue.

Step 4: Turn off compatibility mode

If you have compatibility mode enabled for Steam, turn it off. Compatibility mode is a Windows feature that allows older programs to run on newer versions of Windows. However, it can sometimes cause glitches or errors with newer programs, such as Steam. To turn off compatibility mode for Steam, follow these steps:

1. Find the Steam shortcut on your desktop or in your Start menu.

2. Right-click on the Steam shortcut.

3. Select "Properties" from the menu.

4. Go to the "Compatibility" tab.

5. Uncheck the box that says "Run this program in compatibility mode."

6. Click on "Apply" and then "OK."

This will turn off compatibility mode for Steam, which may fix the checkout issue.

Step 5: Clear Steam's HTML cache

Steam has its own built-in web browser, which it uses to display web pages and content. Sometimes, the HTML cache for this browser can become corrupted or outdated, causing checkout errors. To clear Steam's HTML cache, follow these steps:

1. Open Steam.

2. Click on "Steam" in the top left corner of the window.

3. Select "Settings" from the drop-down menu.

4. Go to the "Web Browser" tab.

5. Click on "Delete web browser cache."

This will clear any stored website data that might be causing checkout issues.

Step 6: Manually update your Steam app

Make sure that your Steam app is up-to-date by manually updating it. Steam typically updates itself automatically, but sometimes a manual update is required to fix bugs or glitches. To manually update your Steam app, follow these steps:

1. Open Steam.

2. Click on "Help" in the top left corner of the window.

3. Select "Check for Steam client updates" from the drop-down menu.

4. Follow the prompts to update your Steam app.

This will ensure that your Steam app has the latest bug fixes and security patches, which may resolve the checkout issue.

Step 7: Repair Steam Service

If none of the above solutions work, try repairing your Steam service. This will reinstall any missing or corrupted files, and ensure that Steam is running properly. To repair your Steam service, follow these steps:

1. Go to your computer's Control Panel.

2. Click on "Programs" or "Programs and Features."

3. Find "Steam" in the list of installed programs.

4. Click on "Steam" to select it.

5. Click on the "Change/Remove" button at the top of the screen.

6. Select "Repair" from the menu that appears.

7. Follow the prompts to repair your Steam service.

This will reinstall any missing or corrupted files, and ensure that Steam is running properly.

We hope these tips help you fix your steam checkout issues! If you have any further questions or concerns, don't hesitate to reach out for assistance. Steam's support team is always ready to help you out and answer any questions you might have. Happy gaming!