Learn how to fix the Discord stuck on grey screen issue with our step-by-step guide. Get your chat back up and running in no time.

If you're an avid user of Discord, you may have encountered the frustrating issue of the app getting stuck on a grey screen. This problem can disrupt your communication with friends and hinder your overall experience. However, there's no need to panic! In this comprehensive guide, we'll walk you through some simple yet effective steps to resolve the Discord grey screen issue and get back to enjoying seamless communication. So let's jump right in and fix this annoyance once and for all!


Step 1: Close Discord-related processes through Task Manager


The first step in troubleshooting the Discord grey screen issue is to close any Discord-related processes that may be running in the background. Here's how you can do it:


1. Press Ctrl+Shift+Esc simultaneously on your keyboard to open the Task Manager.

2. In the Task Manager window, navigate to the "Processes" or "Details" tab, depending on your version of Windows.

3. Look for any processes related to Discord, such as "discord.exe" or "DiscordUpdat.exe".

4. Once you've identified the Discord processes, select each one by clicking on them.

5. Finally, click on the "End Task" button to close these processes effectively.


By terminating the Discord processes, you ensure a clean start when relaunching the app, potentially resolving the grey screen issue.


Step 2: Navigate to the "%appdata%" directory and delete the "Discord" folder




If closing the Discord processes didn't fix the grey screen problem, the next step is to delete the Discord folder in the "%appdata%" directory. Follow these instructions to do so:


1. Press the Win+R keys simultaneously on your keyboard to open the Run dialog.

2. In the Run dialog, type "%appdata%" (without quotes) into the text field and hit Enter.

3. This will take you to the AppData folder, where various application data is stored.

4. Within the AppData folder, locate the "Discord" folder.

5. Right-click on the "Discord" folder and select "Delete" from the context menu.


Deleting the Discord folder will remove any corrupted files or settings that may be causing the grey screen issue. It essentially provides a fresh start for Discord.


Step 3: Launch Discord and follow the confirmed solution by Redditors


After completing the previous steps, it's time to relaunch Discord and see if the grey screen issue has been resolved. If you're still encountering the problem, there's a good chance that other users have faced the same issue and found a solution. Redditors often share their experiences and workarounds for various tech problems, including Discord issues.


Here's how you can search for a confirmed solution shared by Redditors:


1. Open your web browser and go to www.reddit.com.

2. In the search bar, type "Discord grey screen" or a similar keyword related to your issue.

3. Look for threads or posts that discuss the grey screen problem and have a confirmed solution.

4. Read through the comments and responses to see if any users have successfully resolved the issue.

5. Note down any potential solutions or workarounds that seem promising.

6. Implement the suggested solutions and see if they fix the grey screen problem in Discord.



By following these friendly steps, you should be able to fix the Discord grey screen issue without much hassle. It's important to remember that technology can be unpredictable at times, and issues like these may arise unexpectedly. However, with a little patience and troubleshooting, we can overcome these obstacles and get back to enjoying our favorite communication platform.


If the problem persists even after following these steps, don't hesitate to reach out to Discord support or seek assistance from the Discord community. Remember that they are there to help you and provide guidance in resolving any technical issues you may encounter. Happy chatting and may your Discord experience be glitch-free!




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