How to Fix WiFi and Bluetooth not working at the same time

Are you tired of experiencing the frustrating issue of WiFi and Bluetooth not working simultaneously? You're not alone! Many people encounter this common problem, where their WiFi and Bluetooth connections seem to conflict with each other. But fear not, troubleshooting these issues can help restore functionality and get both your WiFi and Bluetooth working harmoniously again. In this blog post, we will guide you through the process, step by step, to fix this issue and ensure smooth connectivity. So, let's dive in and get your devices back on track!

Step 1: Run Network and Internet Troubleshooters

The first step towards resolving the WiFi and Bluetooth conflict is running the network and internet troubleshooters. These built-in tools can help identify and resolve common connectivity issues. The process may vary slightly depending on your operating system, but we'll provide step-by-step instructions for various platforms, including Windows and macOS.

To run the network troubleshooter in Windows:

1. Click on the Start menu and navigate to Settings.

2. Select Network & Internet.

3. Choose the Troubleshoot tab from the left sidebar.

4. Click on the Network troubleshooter and follow the on-screen instructions.

For macOS users:

1. Click on the Apple menu and select System Preferences.

2. Choose Network.

3. Click on the Assist me button and select Diagnostics from the drop-down menu.

4. Follow the prompts and let the troubleshooter analyze and fix any issues it detects.

Remember to stay patient and follow the prompts carefully. Sometimes, these troubleshooters can identify and fix the problem for you, saving you time and effort. Don't forget to restart your device after completing the troubleshooting process.

Step 2: Rollback Bluetooth Adapter and WiFi Driver

Sometimes, conflicts between the Bluetooth adapter and WiFi driver can cause connectivity issues. In such cases, rolling back these drivers to a previous version can help resolve the problem. Let's go through the process of rolling back drivers on different operating systems.

For Windows users:

1. Press Win + X and select Device Manager from the menu.

2. Expand the Bluetooth and Network Adapters sections.

3. Right-click on your Bluetooth adapter and select Properties.

4. Navigate to the Driver tab and click on the Roll Back Driver button.

5. Follow the on-screen instructions and restart your device if prompted.

For macOS users:

1. Click on the Apple menu and select System Preferences.

2. Choose Network, then click on Wi-Fi or Bluetooth from the left sidebar, depending on the issue you're facing.

3. Click on the Advanced button.

4. Select the Hardware tab and choose the option to Configure from the drop-down menu.

5. From the Model drop-down menu, select a previous model and click OK.

6. Restart your device to apply the changes.

Remember to back up any important files or settings before making any changes to your drivers. This precautionary step ensures that you can easily revert to the previous version if needed.

Step 3: Uninstall or Reinstall Bluetooth Adapter and WiFi Driver

If rolling back the drivers didn't solve the issue, you might need to take the next step and uninstall or reinstall the Bluetooth adapter and WiFi driver. This process can help resolve conflicts and ensure compatibility. Let's walk through the steps for uninstalling and reinstalling drivers on different operating systems.

For Windows users:

1. Press Win + X and select Device Manager.

2. Expand the Bluetooth and Network Adapters sections.

3. Right-click on your Bluetooth adapter and select Uninstall device.

4. Follow the on-screen instructions and repeat the process for the WiFi driver.

5. To reinstall the drivers, right-click on any device in the Device Manager window and select Scan for hardware changes.

6. Windows will automatically reinstall the uninstalled drivers.

For macOS users:

1. Click on the Apple menu and select System Preferences.

2. Choose Network and click on Wi-Fi or Bluetooth from the left sidebar.

3. Click on the minus (-) button to remove the respective adapter.

4. To reinstall the drivers, click on the plus (+) button and add the adapter again.

During the uninstallation and reinstallation process, it's important to be cautious of potential pitfalls or compatibility issues. Make sure you have the correct drivers for your specific hardware and double-check that you are installing the latest versions compatible with your operating system.

Step 4: Restart Bluetooth Support Service

Sometimes, restarting the Bluetooth Support Service can help resolve connectivity problems. This service is responsible for managing Bluetooth devices on your computer. Let's go through the steps required to restart this service on different operating systems.

For Windows users:

1. Press Win + R to open the Run dialog box.

2. Type services.msc and press Enter.

3. Scroll down to find Bluetooth Support Service.

4. Right-click on Bluetooth Support Service and select Restart.

5. Wait for the service to restart, and then close the Services window.

For macOS users:

1. Click on the Apple menu and select System Preferences.

2. Choose Bluetooth and turn it off.

3. Wait for a few seconds and turn Bluetooth back on.

Remember to save any ongoing work before restarting services, as your device may need to restart or reconnect to Bluetooth devices during this process.

Step 5: Check for Interference Issues

Interference can be a major reason for both WiFi and Bluetooth signals not working simultaneously. Common sources of interference include other devices operating on the same frequency, physical barriers like walls or furniture, and even environmental factors. Here are some practical ways to minimize interference and improve your connectivity:

1. Relocate devices: Move your WiFi router away from other electronic devices, such as cordless phones or microwaves. Similarly, try to keep your Bluetooth devices away from other devices that emit wireless signals.

2. Adjust router settings: Access your router's settings and try changing the WiFi channel to avoid interference from neighboring networks. Experiment with different channels to find the one with the least interference.

3. Use wired connections: Whenever possible, use wired connections for devices that require a stable and uninterrupted internet connection. This minimizes the reliance on WiFi and reduces the chances of interference.

4. Update firmware and drivers: Keep your router's firmware and your device's drivers up to date. Manufacturers often release updates to improve performance and address compatibility issues.

5. Experiment and share experiences: Every environment is unique, and what works for one person may not work for another. Feel free to experiment with different solutions and share your experiences with others, whether it's on forums, social media, or in the comments section of this blog post.

WiFi and Bluetooth not working together can be a frustrating issue, but with the right troubleshooting steps, you can restore functionality and enjoy seamless connectivity. In this blog post, we covered various methods to resolve this problem, including running network and internet troubleshooters, rolling back drivers, uninstalling and reinstalling drivers, restarting the Bluetooth Support Service, and checking for interference issues. Remember to customize these steps to your specific operating system and device. By following these steps and experimenting with different solutions, you can regain WiFi and Bluetooth functionality simultaneously. If you have any further questions or need additional assistance, feel free to leave a comment or reach out to us. Happy connecting!