How to Fix Samsung Galaxy S23 Ultra Not Receiving Calls

Are you having trouble with your Samsung Galaxy S23 Ultra not receiving incoming calls? This can be a frustrating problem for many users, so we are here to help you out. In this blog post, we will go through the steps you can take to fix the issue and get your phone back to working order.

Overview of the Issue

If your Samsung Galaxy S23 Ultra is not receiving incoming calls, there could be a few different reasons. It could be a problem with your network connection, your call blocking settings, Do Not Disturb mode, or your phone app. To determine the cause of the issue, you will need to take some steps to troubleshoot the issue.

Steps to Fix Samsung Galaxy S23 Ultra Not Receiving Incoming Calls

• Check Your Network Connection

The first step you should take is to check your network connection. Make sure that you have a good signal in the area and that you are connected to the correct network. If your network connection is weak or if you are not connected to the right network, you won’t be able to receive incoming calls.

• Disable Call Blocking

Your Samsung Galaxy S23 Ultra may have call blocking features enabled. If this is the case, you will need to disable them to ensure that you can receive incoming calls. To do this, go to Settings > Call > Call Blocking and make sure any call blocking features are turned off.

• Turn Off Do Not Disturb Mode

If you are in Do Not Disturb mode, you won’t be able to receive incoming calls. To turn off Do Not Disturb mode, go to Settings > Sound > Do Not Disturb and turn off the toggle switch.

• Clear Cache and Data of Phone App

Sometimes, the issue can be caused by a faulty cache or data of your phone app. To clear the cache and data, go to Settings > Apps > Phone App > Storage and clear the cache and data.

• Check for Software Updates

It’s also a good idea to check for any available software updates for your device. To do this, go to Settings > About Phone > Software Update and check for any available updates.

• Reset Network Settings

If your network settings have become corrupted, this can cause issues with receiving incoming calls. To reset your network settings, go to Settings > General Management > Reset > Reset Network Settings.

• Disable Wi-Fi Calling

If you are using Wi-Fi Calling, you may need to disable it in order to receive incoming calls. To do this, go to Settings > Connections > Wi-Fi Calling and turn off the toggle switch.

• Reset App Preferences

If your app preferences are corrupted, this can also cause issues with receiving incoming calls. To reset your app preferences, go to Settings > Apps > Phone App > App Preferences and select Reset App Preferences.

• Perform a Factory Reset

If all else fails, you may need to perform a factory reset. This will reset your device to its original settings and may fix the issue. Before performing a factory reset, make sure to back up any important data.

• Contact Your Carrier

If you’re still having trouble with your Samsung Galaxy S23 Ultra not receiving incoming calls, you may need to contact your carrier to see if they can help.

• Try a Different SIM Card

If you have a spare SIM card, you may want to try it in your device. This can help to determine if the issue is with your SIM card or if it is with your device.

We hope this blog post has been helpful in guiding you through the steps to fix your Samsung Galaxy S23 Ultra not receiving incoming calls. If you’re still having trouble, you may need to contact your carrier or try a different SIM card.