How to Fix Google Lens Camera Not Working After Updating to Android

Experiencing issues with Google Lens camera after updating your Android device? Don't worry, we've got you covered! In this blog post, we will provide you with a step-by-step guideline to help you troubleshoot and fix the problem. So, let's get started!

Check your internet connection:

First things first, ensure that you have a stable and reliable internet connection. Google Lens requires an active internet connection to function properly. If you're experiencing issues with the camera not working, it's important to rule out any connectivity problems. Check if your Wi-Fi or mobile data is turned on and if you have a strong signal.

Open Google Lens from the Google Search Bar:

Launch the Google Search Bar on your device and tap on the Google Lens icon. This will open the app and validate its functionality. Sometimes, a simple opening and closing of the app can resolve any temporary issues or glitches.

Check app permissions:

Make sure that the necessary permissions for Google Lens are granted on your device. Go to Settings > Apps > Google Lens and ensure that permissions like camera access are enabled. Without the proper permissions, Google Lens may not be able to access your device's camera, resulting in the camera not working issue.

Ensure your camera is working:

Verify if the camera on your device is functioning correctly by opening any other camera application or trying to take a photo/video. If the camera works fine in other apps but not in Google Lens, the issue might be specific to the Google Lens app itself. In such cases, follow the troubleshooting steps mentioned below.

Restart your device:

Sometimes a simple restart can resolve any temporary glitches or conflicts affecting Google Lens. Restart your Android device and check if the issue persists. This can help refresh the system and clear any background processes that might be causing the problem.

Clear app cache and data:

Clearing the cache and data of Google Lens can help resolve any corrupt files or settings causing the problem. Go to Settings > Apps > Google Lens > Storage and tap on "Clear Cache" and "Clear Data". This will remove any temporary files or stored data that might be interfering with the proper functioning of the app.

Check for app updates:

Ensure that you have installed the latest updates for both Android OS and Google Lens from the respective app stores (Google Play Store). Developers often release updates to fix bugs and improve app performance. By keeping your apps and operating system up to date, you can ensure compatibility and potentially resolve any issues with Google Lens.

Disable and re-enable Google Lens:

Temporarily disabling and then re-enabling Google Lens can refresh its settings and potentially fix any minor issues. Go to Settings > Apps > Google Lens > Disable. After a few moments, repeat the process and select "Enable". This simple step can help reset the app and resolve any conflicts that might be causing the camera not working problem.

Reinstall Google Lens:

If all else fails, try uninstalling and reinstalling Google Lens from the app store. This can resolve any underlying issues related to the app installation. To uninstall the app, go to Settings > Apps > Google Lens > Uninstall. Then, visit the Google Play Store and reinstall Google Lens. This will give you a fresh installation of the app, which might resolve any software-related issues.

Wipe cache partition:

For advanced users, wiping the cache partition on your Android device can help clear any system-level cache that could be affecting Google Lens. Instructions may vary depending on the device model, so refer to your device's user manual or visit the manufacturer's website for detailed instructions. This step can help remove any temporary files or configurations that might be interfering with the app's functionality.

Test in safe mode:

Booting your device into safe mode can help identify if any third-party apps are interfering with Google Lens. Restart your device and press the designated key combination (varies based on device) during boot-up to enter safe mode. Check if Google Lens works properly in this mode. If it does, it indicates that a third-party app is causing the camera not working issue. You can then uninstall recently installed apps to pinpoint the problematic one.

Check server status:

Sometimes, issues with Google Lens might be due to server problems on Google's end. Visit Google's support page or social media channels to check for any reported server outages or maintenance activities. If the problem is related to server issues, you'll have to wait until Google resolves them.

Check device software updates:

Regularly updating your Android device's software can ensure compatibility with apps like Google Lens. Go to Settings > System/Software Update and check for any available updates. Install any pending updates to keep your device up to date and potentially fix any bugs or issues with Google Lens.

Factory reset your device (optional):

As a last resort, you can perform a factory reset of your Android device to revert it back to its original settings. This will erase all data on your device, so make sure to backup important information before proceeding. Factory resetting can help resolve any deep-rooted software issues but should only be attempted if all other troubleshooting steps have failed. Refer to your device's user manual or manufacturer's website for detailed instructions on how to perform a factory reset.

By following these friendly guidelines step-by-step, you should be able to fix the issue with Google Lens camera not working after updating to Android. If the problem persists even after trying all these steps, we recommend reaching out to the official support channels for further assistance.

Remember, troubleshooting steps may vary depending on your specific Android device model and OS version, so adapt accordingly! Stay patient and persistent, and you'll soon be able to enjoy the full functionality of Google Lens once again.