How to Fix Alan Wake 2 Account Connection Failed

Alan Wake 2 is an incredibly immersive and exciting game that has captured the hearts of many players. However, occasionally, players may encounter an issue with the game's account connection, resulting in frustration and disappointment. In this blog post, we will explore various solutions to fix the Alan Wake 2 account connection failed problem. Rest assured, by following the outlined steps, you can get back to enjoying this thrilling game in no time.

Run Epic Games Launcher as an Administrator

Running Epic Games Launcher as an administrator is often the first step in troubleshooting any connectivity issues with games. To do this, follow these simple steps:

1. Right-click on the Epic Games Launcher icon on your desktop or in the Start menu.

2. From the context menu that appears, select "Run as administrator."

3. If prompted for permission, click "Yes" to grant the necessary administrative privileges.

Running the Epic Games Launcher as an administrator ensures that the game process has adequate permissions to establish a stable connection with the game servers.

Disable Third-Party Overlays

Third-party overlays, such as those provided by Discord or GeForce Experience, can sometimes interfere with game files, causing connection issues. To disable these overlays, follow these steps:

1. Open the Discord application.

2. Click on the cogwheel icon located at the bottom left to open the User Settings.

3. From the left sidebar, select "Overlay."

4. Toggle off the "Enable in-game overlay" option.

To disable the GeForce Experience overlay, follow these steps:

1. Launch the GeForce Experience application.

2. Click on the cogwheel icon located at the top right to open the Settings.

3. Select the "General" tab.

4. Scroll down to the "In-Game Overlay" section and toggle off the switch.

Disabling these overlays will help ensure that they do not interfere with the game's connectivity.

Disconnect VPN Connection

Using a VPN (Virtual Private Network) connection can sometimes cause issues with the Alan Wake 2 account connection. To disconnect your VPN connection, follow these steps:

1. Locate the VPN software or application on your device.

2. Open the VPN software and navigate to the settings or preferences.

3. Look for an option to disconnect or turn off the VPN connection.

4. Click on the appropriate option to disconnect from the VPN.

By disconnecting from the VPN, you eliminate any potential conflicts that may be hindering the game's connection to the servers.

Change DNS Server in Windows Network Settings

Sometimes, the current DNS (Domain Name System) server may have trouble translating the connection to the game servers. Changing the DNS server in Windows Network settings can help resolve this issue. Here's how:

1. Press the Windows key + R on your keyboard to open the Run dialog box.

2. Type "control" and hit Enter to open the Control Panel.

3. In the Control Panel, click on the "Network and Internet" category.

4. Select "Network and Sharing Center."

5. Click on "Change adapter settings" from the left sidebar.

6. Right-click on your active network connection and select "Properties."

7. In the properties window, scroll down and double-click on "Internet Protocol Version 4 (TCP/IPv4)."

8. Select the option to "Use the following DNS server addresses."

9. Enter a new DNS server address, such as Google's Public DNS (8.8.8.8 and 8.8.4.4).

10. Click "OK" to save the changes.

Changing the DNS server can help resolve any issues related to DNS translation, potentially fixing the account connection failed problem.

Reset Network Settings to Default

Resetting network settings to their default state can be helpful when troubleshooting connectivity issues. It clears any conflicting configurations or settings that may be causing the problem. To reset network settings in Windows, follow these steps:

1. Press the Windows key + R on your keyboard to open the Run dialog box.

2. Type "cmd" and press Ctrl + Shift + Enter to open an elevated Command Prompt.

3. In the Command Prompt window, type the following command and press Enter:

```

netsh winsock reset

```

4. Once the command completes, restart your computer.

After the restart, your network settings will be reset to their default state, potentially resolving any connection issues with Alan Wake 2.

Perform a Clean Boot

Performing a clean boot allows you to start your computer with a minimal set of drivers and startup programs, helping to identify any conflicting software that may be causing the account connection failed problem. Here's how to perform a clean boot:

1. Press the Windows key + R on your keyboard to open the Run dialog box.

2. Type "msconfig" and hit Enter to open the System Configuration tool.

3. In the System Configuration window, navigate to the "Services" tab.

4. Check the box labeled "Hide all Microsoft services."

5. Click on the "Disable all" button to disable all non-Microsoft services.

6. Next, navigate to the "Startup" tab.

7. Click on the "Open Task Manager" link.

8. In the Task Manager window, disable all startup applications by right-clicking on each one and selecting "Disable."

9. Close the Task Manager.

10. Go back to the System Configuration window and click "OK."

11. Restart your computer.

Performing a clean boot ensures that only essential services and startup programs are running, eliminating any potential conflicts.

Reinstall Alan Wake 2 and Epic Games Launcher

If all else fails, reinstalling both Alan Wake 2 and the Epic Games Launcher can help resolve any underlying issues causing the account connection failed problem. Follow these steps for a clean reinstall:

1. Uninstalling:

- Open the Control Panel.

- Click on the "Uninstall a program" option.

- Locate the Epic Games entry and click on it to select it.

- Click on the "Uninstall" button.

- Repeat the process for the EpicGamesLauncher folder, which can be found in the installation directory.

Uninstalling both the game and the launcher ensures a clean slate for the reinstallation process.

2. Reinstalling:

- Download Alan Wake 2 from a reputable source or platform.

- Follow the installation instructions provided with the game.

- After installing Alan Wake 2, download the latest version of the Epic Games Launcher from the official Epic Games website.

- Run the installer and follow the on-screen instructions to reinstall the launcher.

By reinstalling both the game and the launcher, you eliminate any potential corrupted files or settings that may have been causing the account connection failed problem.

Experiencing an account connection failed problem in Alan Wake 2 can be frustrating, but it is not insurmountable. By following the outlined steps in this blog post, you can troubleshoot and resolve the issue. Remember to run Epic Games Launcher as an administrator, disable third-party overlays, disconnect from VPN connections, change DNS server settings, reset network settings to default, perform a clean boot, and reinstall both Alan Wake 2 and the Epic Games Launcher if necessary.

We believe in your ability to overcome this challenge and get back to enjoying the immersive world of Alan Wake 2. If you encounter any difficulties or need further assistance, don't hesitate to reach out to the game's support team or consult the resources provided on their official website. Happy gaming!