How to fix Honkai Star Rail PS5 account linking

Welcome to our friendly guide on how to fix Honkai Star Rail account linking on your PS5. If you've been experiencing issues with linking your Honkai Star Rail account to your PS5, don't worry! We've got you covered with a step-by-step guide to ensure a smooth and hassle-free experience. By following this guide, you'll be able to resolve any problems you may encounter and get back to enjoying the game in no time.

Preparing for Account Linking

Before we dive into the steps for fixing the Honkai Star Rail account linking issue, there are a couple of things you need to do to prepare.

A. Create a Secondary Email Account

To ensure a seamless account linking process, it's recommended to create a secondary email account. This will help you avoid any potential complications that may arise if you use your primary email address. Creating a new email account is a simple process that can be done through various email service providers such as Gmail, Yahoo, or Outlook.

B. Ensure a Web Browser-enabled Device

To complete the account linking process, you'll need a web browser-enabled device. This can be a computer, laptop, smartphone, or tablet. Make sure the device you choose has a stable internet connection and supports a modern web browser.

Accessing the Phone Menu in Honkai Star Rail

Now that you're prepared, let's move on to accessing the phone menu in Honkai Star Rail.

A. Open the Game and Navigate to the Phone Menu

Start by launching Honkai Star Rail on your PS5. Once the game has loaded, navigate to the phone menu. This can usually be found in the game's main menu or settings.

B. Press the Options Button to Open the Phone Menu

Once you've found the phone menu, press the Options button on your PS5 controller to open it. The Options button is located on the right side of the touchpad.

C. Select "Account Settings" and "User Center"

Within the phone menu, you'll find various options. Look for "Account Settings" or "User Center" and select it. This will take you to the page where you can manage your account settings.

Loading the Account Page from Hoyoverse Website

Now that you're in the account settings or user center page, it's time to load the account page from the Hoyoverse website.

A. The use of PS5's Internal Web Browser

The PS5 has an internal web browser that allows you to access websites directly from your console. In the account settings or user center page, find the option to access the web browser. This is usually denoted by a globe or an icon resembling a web browser.

1. Troubleshooting Tip: If the page doesn't load

In some cases, the web browser within the PS5 may encounter issues loading the page. If this happens, try pressing the Triangle button on your controller to refresh the page. Alternatively, you can try backing out of the account settings or user center page and selecting it again to reload the page.

B. Select "Modify Link" on the Email Section

Once you have successfully loaded the account page from the Hoyoverse website, navigate to the email section. Look for the option to "Modify Link" and select it. This will allow you to change the email address linked to your Honkai Star Rail account.

1. Change your email address to a different one

In the "Modify Link" section, you'll have the option to change the email address linked to your account. Enter the new secondary email address you created earlier and confirm the changes.

2. Verify changes before closing Honkai Star Rail

Before closing Honkai Star Rail, make sure to verify that the changes to your email address have been successfully applied. Double-check that the new email address is now linked to your account to avoid any further issues.

Unlinking PSN Account and Logging into Hoyoverse on Web Browser

With the email address successfully changed in Honkai Star Rail, it's time to unlink your PSN account and log into Hoyoverse using the new email.

A. Log into your Hoyoverse account using the new email from Step III.B.

Using the web browser on your device, navigate to the Hoyoverse website. Click on the login button and enter the new email address you linked to your Honkai Star Rail account. Follow the prompts to log into your Hoyoverse account.

1. Troubleshooting Tip: Already have an account, log in directly option

If you already have a Hoyoverse account with the new email address, look for the "Already have an account, log in directly" option. This will allow you to log in using your existing account credentials instead of creating a new account.

Congratulations! By following this friendly guideline, you should now be able to fix any issues with Honkai Star Rail account linking on your PS5 effortlessly. Remember to create a secondary email account and ensure a web browser-enabled device before starting the process. If you encounter any further difficulties, don't hesitate to reach out for additional assistance from official support channels.