How to Fix Sony XM5 Not Connecting to iPhone, iPad or Android

Are you having trouble connecting your Sony XM5 headphones to your iPhone, iPad or Android device? This can be a frustrating issue, but luckily there are a few simple fixes you can try to get your headphones up and running again. In this blog, we’ll discuss nine easy fixes to try and help you get your Sony XM5 headphones connected to your device. 

When using your Sony XM5 headphones, you may have experienced problems connecting your device to an iPhone, iPad or Android device. This can be an annoying issue and can prevent you from enjoying your music or taking important calls. Fortunately, there are several steps you can take to fix this issue. 

Problem Statement 

The Sony XM5 headphones are designed to connect to any device, however, sometimes there can be a technical issue that prevents the device from connecting. In this blog, we’ll discuss nine steps you can take to fix this issue and get your Sony XM5 headphones connected to your device. 

How to Fix Sony XM5 Not Connecting to iPhone, iPad or Android 

• Make Sure Bluetooth is Turned ON 

The first step you should take is to make sure your Bluetooth has been turned ON. If Bluetooth is OFF, then your device won’t be able to detect your Sony XM5 headphones. To turn ON Bluetooth, go to your phone’s settings and make sure Bluetooth is enabled. 

• Charge Your Sony Headphones 

If your Sony XM5 headphones are not connected, it could be due to low battery. To prevent this from happening, make sure you always keep your Sony headphones charged. 

• Restart Your Sony Headphones 

Sometimes, a simple restart can be all that’s needed to get your Sony XM5 headphones connected to your device. To restart your Sony headphones, press and hold the power button for at least five seconds until the LED lights start flashing. 

• Restart Your Smartphones & iPad 

Your device can also be a possible reason for your Sony XM5 headphones not connecting. To fix this issue, restart your smartphone or iPad by holding down the power button for at least ten seconds. 

• Reconnect the Device 

If the device still isn’t connecting, then try reconnecting it. To do this, go to your phone’s Bluetooth settings and select the Sony XM5 headphones and press the “Connect” button. 

• Clear Bluetooth Cache Data (Android) 

If you’re using an Android device, then you can try clearing the Bluetooth cache data. To do this, go to your phone’s Settings > Apps > Bluetooth and tap the “Clear Cache” button. 

• Update Sony XM5 Firmware 

If you’re still having issues with your Sony XM5 headphones not connecting, then it’s a good idea to update the firmware. To do this, go to the Sony website and download the latest firmware update. 

• Reset Your Sony Headphones 

If all else fails, then you can try resetting your Sony headphones. To do this, press and hold the power button for at least five seconds until the LED lights start flashing and then release the button. 

• Update Your Phone OS 

Finally, if none of the above steps worked, then you can try updating your phone’s operating system. This can sometimes fix this issue, so make sure to check if there are any available updates. 

We hope this blog has helped you fix your Sony XM5 headphones not connecting to your device. By following the steps we’ve mentioned above, you should be able to get your headphones up and running in no time. If you have any questions, feel free to leave a comment below.