How To Fix Xbox Cloud Gaming Stuck On Rocket Or Spaceship

Resolve Xbox Cloud Gaming Stuck on Rocket or Spaceship: Troubleshoot network and server issues, update graphics drivers, and check subscription status for a seamless gaming experience.

Is your Xbox Cloud Gaming getting stuck on the rocket or spaceship screen? Don't worry, it's a common issue that can be easily resolved. In this guide, we'll walk you through the steps to fix this problem and get back to gaming in no time!

Section 1: Possible Causes of the Issue

Sometimes, Xbox Cloud Gaming may get stuck on the rocket or spaceship screen due to various reasons. Here are some possible causes of this issue:

1. Network connection issues: A weak or unstable internet connection can cause the game to freeze or get stuck on the loading screen.

2. Outdated graphics drivers: If your graphics drivers are outdated, it can lead to compatibility issues with the game and cause it to get stuck.

3. Subscription issues: If there is a problem with your Xbox Game Pass subscription, it can prevent you from accessing certain games on the cloud.

4. Server issues: Xbox Cloud Gaming relies on Microsoft servers to stream games. If there are server interruptions or maintenance, it can cause the game to freeze or get stuck.

Section 2: Troubleshooting Steps

Now that we know the possible causes of the issue, let's dive into the troubleshooting steps to fix it:

Step 1: Check for Xbox Server Interruptions

Before troubleshooting your network connection or console, it's important to check if there are any server interruptions. Visit the Xbox support website or check their official social media channels for any reported outages. If there are server issues, you may need to wait until they are resolved.

Step 2: Troubleshoot Network Connection Issues

a) Check Internet Connection Speed:

Start by checking your internet connection speed. You need a stable and fast internet connection to stream games on Xbox Cloud Gaming. You can use online speed test tools like Ookla Speedtest or Fast.com to check your connection speed. If the speed is lower than recommended, contact your internet service provider to troubleshoot the issue.

b) Connect to a Router:

f you're using Wi-Fi to connect your device to the internet, try connecting it directly to the router using an Ethernet cable. This will provide a more stable and reliable connection, reducing the chances of the game getting stuck.

c) Restart Your Modem and Router:

Sometimes, a simple restart can fix network connection issues. Turn off your modem and router, wait for about 30 seconds, then turn them back on. This will refresh your network connection and resolve any temporary issues that may be causing the game to freeze.

d) Disable VPN or Proxy Services:

If you're using a VPN or proxy service, temporarily disable them. These services can sometimes interfere with your connection to the Xbox servers, causing the game to get stuck. Disabling them will help determine if they are the cause of the issue.

e) Reset Network Settings:

If you're still experiencing connection issues, try resetting your network settings to default. On your device, navigate to the network settings and look for an option to reset them. This will remove any conflicting settings that may be causing the problem.

Step 3: Troubleshoot Xbox Console Issues

a) Update Graphics Drivers:

Outdated graphics drivers can cause compatibility issues with games, leading to freezing or getting stuck on the loading screen. To update your graphics drivers, visit the official website of your graphics card manufacturer and download/install any available updates. This will ensure that your graphics drivers are up-to-date, minimizing the chances of encountering compatibility issues.

b) Uninstall and Reinstall Xbox App:

If all else fails, try uninstalling the Xbox app and then reinstalling it from the official Microsoft Store. This will help fix any corrupted files that may be causing the problem. To uninstall the app, go to the Start menu, find the Xbox app, right-click on it, and select Uninstall. Then, go to the Microsoft Store, search for the Xbox app, and reinstall it.

By following these troubleshooting steps, you should be able to fix the issue of Xbox Cloud Gaming getting stuck on the rocket or spaceship screen. Remember to double-check your network connection, update graphics drivers, and check for any server interruptions. If the problem persists, don't hesitate to reach out to Xbox support for further assistance. Happy gaming!