How to fix Keyboard or Mouse only works in Safe Mode

Title: How to Fix Keyboard or Mouse Issues in Safe Mode:

Welcome to this helpful guide on resolving keyboard or mouse issues that only work in Safe Mode. If you're experiencing this problem on your laptop, don't worry! We've got you covered. Follow the steps below with a friendly tone, and you'll have your keyboard or mouse working perfectly again in no time.

I. Reinstall Your Keyboard or Mouse Driver:

Sometimes, driver conflicts can cause issues with your keyboard or mouse functionality. To fix this, we'll start by reinstalling the driver for your keyboard or mouse. Here's how:

a) Open Device Manager by pressing Windows + X and selecting "Device Manager" from the menu.

b) Locate the "Keyboards" or "Mice and other pointing devices" category.

c) Right-click on your keyboard or mouse device and select "Uninstall device."

d) Restart your laptop, and Windows will automatically reinstall the driver.

II. Check for Hidden Devices in Device Manager:

Hidden devices can sometimes interfere with the proper functioning of peripherals such as keyboards or mice. Let's make sure there are no hidden devices causing the problem. Follow these steps:

a) Open Device Manager as mentioned earlier.

b) Click on "View" from the top menu and select "Show hidden devices."

c) Look for any grayed-out entries under "Keyboards" or "Mice and other pointing devices."

d) Right-click on any hidden device and select "Uninstall device."

e) Restart your laptop to see if the issue is resolved.

III. Install Another Compatible Driver:

If reinstalling didn't solve the problem, we can try installing a compatible driver manually. Here's what you need to do:

a) Visit your laptop manufacturer's website and navigate to the support or downloads section.

b) Locate the correct driver for your keyboard or mouse model and download it.

c) Open Device Manager once again and right-click on your device.

d) Select "Update driver" and choose "Browse my computer for drivers."

e) Browse to the location where you saved the downloaded driver file and follow the on-screen instructions to install it.

IV. Remove Battery (for laptops):

In some cases, removing the laptop's battery can help reset its hardware components and resolve issues related to peripherals like keyboards or mice. Here are the steps:

a) Shut down your laptop completely.

b) Disconnect any power source (including charging cable).

c) Flip over your laptop and locate the battery compartment.

d) Depending on your laptop model, you may need to use a latch, slider, or screwdriver to remove the battery.

e) Once removed, wait for about a minute before reinserting it.

f) Reconnect the power source and turn on your laptop to see if the problem is fixed.

V. Troubleshoot in a Clean Boot State:

Performing a clean boot helps identify if any third-party software or services are causing conflicts with your keyboard or mouse functionality. Follow these steps:

a) Press Windows + R on your keyboard to open the Run dialog box.

b) Type "msconfig" without quotes and hit Enter. This opens System Configuration.

c) In System Configuration, go to the "Services" tab and check "Hide all Microsoft services."

d) Click on "Disable all" followed by unchecking "Hide all Microsoft services."

e) Next, go to the "Startup" tab and click on "Open Task Manager."

f) Disable all startup programs by right-clicking on each entry and selecting "Disable."

g) Close Task Manager and go back to System Configuration. Click on "OK" and restart your laptop.

h) Test your keyboard or mouse functionality in Safe Mode to see if the issue persists.

VI. Perform System Restore:

If none of the above steps worked, performing a system restore can help revert your laptop's settings to a previous point when the keyboard or mouse was functioning correctly. Here's what you need to do:

a) Press Windows + R, type "rstrui" without quotes, and hit Enter. This opens the System Restore wizard.

b) Follow the on-screen instructions to choose a restore point before the issue started occurring.

c) Once selected, proceed with the restoration process and wait for your laptop to restart.

By following these friendly guidelines, you should be able to fix your keyboard or mouse issues that only work in Safe Mode. Remember, troubleshooting computer problems can sometimes require patience, but we're confident that one of these steps will resolve the issue for you. Happy computing!

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