How to Fix PS5 Corrupted Save Data

Hey there, fellow PS5 gamers! We understand your frustration when it comes to dealing with corrupted save data on your beloved console. It can be incredibly disheartening to lose progress and hours of hard work. But fear not, because in this guide, we'll walk you through the steps to fix your PS5 corrupted save data. So, grab a cup of your favorite beverage, sit back, and let's get started on this journey together!

Step 1: Delete Saved Data

The first step in tackling corrupted save data is to delete the affected files. This may seem counterintuitive, but it's an essential part of the process. By removing the corrupted data, we'll be creating a clean slate for the fix. Here's how you can delete saved data on your PS5:

1. From the home screen, navigate to the "Settings" menu.

2. Scroll down and select "Storage."

3. Choose "Saved Data" and then "Console" or "External USB Drive," depending on where your corrupted data is stored.

4. Select the game title with the corrupted save data.

5. Click on "Delete" and confirm your decision.

Remember to back up any important saves before proceeding. You can do this by copying them to a USB drive or uploading them to the cloud storage if available.

Step 2: Rebuild Database

Now that we've cleared out the corrupted save data, it's time to rebuild the database on your PS5. This step can help resolve any underlying issues causing the corruption. Follow these instructions to rebuild the database:

1. Turn off your PS5 completely (not just in rest mode).

2. Once it's off, press and hold the power button on the console until you hear two beeps. This will boot the PS5 into Safe Mode.

3. Connect your controller to the PS5 using a USB cable and press the PlayStation button to navigate the Safe Mode menu.

4. Select "Rebuild Database" from the list of options.

5. Wait patiently as the PS5 rebuilds the database. This process may take some time, so grab a snack or take a short break.

Step 3: Reinstall Game

If the previous steps didn't resolve the corruption issue, it's time to take the next step and reinstall the problematic game. Reinstalling the game can fix any underlying issues within the game files that may be causing the save data corruption. Follow these steps to uninstall and reinstall the game:

1. From the home screen, go to the game library.

2. Find the game title with the corrupted save data and press the "Options" button on your controller.

3. Select "Delete" to uninstall the game from your PS5.

4. Once the game is successfully uninstalled, head back to the game library and find the game.

5. Select the game and choose the option to download and reinstall it.

6. Ensure you have a stable internet connection to download the game efficiently.

Step 4: Reset Console to Factory Settings

If all else fails, resetting your PS5 to its factory settings may be the ultimate solution. This step should be approached with caution as it will erase all data, settings, and accounts on your console. However, it can be an effective way to resolve persistent save data corruption issues. Here's how you can reset your PS5:

1. From the home screen, navigate to the "Settings" menu.

2. Scroll down and select "System."

3. Choose "System Software" and then "Reset Options."

4. Select "Reset Your Console."

5. Read the warning message carefully and proceed only if you're willing to lose all data.

6. Follow the on-screen instructions to complete the reset process.

Step 5: Contact Sony Support Team

If you've followed all the previous steps diligently and your corrupted save data issue remains unresolved, it's time to reach out to the Sony Support team for further assistance. They have a dedicated team of experts who can guide you through more advanced troubleshooting steps. Here's how you can contact Sony Support:

1. Visit the official PlayStation website.

2. Navigate to the "Support" section.

3. Choose the appropriate category for your issue, such as "Hardware" or "Software."

4. Select the option to contact support, whether it's through live chat, email, or phone.

Remember, the Sony Support team is there to help you, so don't hesitate to reach out to them. They understand your frustration and will do their best to assist you in resolving the corrupted save data problem.

Congratulations on making it through this extensive guide on fixing PS5 corrupted save data! We hope that by following these steps, you were able to resolve your issue and get back to enjoying your gaming adventures. Remember, it's always helpful to share your feedback or any additional tips in the comments section below. And don't forget to spread the word about this guide to help other PS5 gamers facing similar challenges. Happy gaming, everyone!