How to Fix Airalo eSIM Connected But No Internet

Are you experiencing the frustrating issue of having a connected Airalo eSIM but no internet access? Don't worry, you're not alone. Many users encounter this problem, but fortunately, there are simple solutions to get you back online. In this guide, we will provide you with friendly and easy-to-follow steps to fix the Airalo eSIM connected but no internet issue. So, let's dive in and get your internet connection up and running!

Check APN Settings:

One of the most common reasons for having a connected eSIM but no internet access is incorrect APN (Access Point Name) settings. APN settings are crucial for establishing network connectivity. To check and configure your APN settings, follow these steps:

1. Go to the "Settings" menu on your smartphone.

2. Look for the "Mobile Network" or "Cellular Network" option and tap on it.

3. Locate and select "Access Point Names" or "APN."

4. Verify that the APN settings match the ones provided by Airalo. If not, make the necessary changes.

5. Save the settings and restart your device.

Wait for a While:

Sometimes, network issues can resolve on their own with a little patience. If you've recently activated your Airalo eSIM and you're experiencing connectivity problems, it's possible that the network is still synchronizing. We recommend waiting for a few minutes before attempting further troubleshooting. In many cases, the issue resolves itself without any intervention.

Restart Your Smartphone:

A simple device restart can work wonders in resolving connectivity problems. Restarting your smartphone helps refresh the network connections and clear any temporary glitches. Here's how to properly restart your device:

1. Press and hold the power button until the power menu appears.

2. Tap on the "Restart" or "Reboot" option.

3. Wait for your device to turn off and then turn it back on again.

4. Once your device has restarted, check if the internet connectivity is restored.

Toggle Airplane Mode:

Toggling airplane mode on and off can effectively reset network connections, including your eSIM. This simple trick has helped many users regain their internet access. Follow these steps to enable and disable airplane mode on your device:

1. Open the "Settings" menu on your smartphone.

2. Look for the "Network & Internet" or "Connections" option and tap on it.

3. Locate and tap on the "Airplane Mode" toggle switch to enable it.

4. Wait for a few seconds and then disable airplane mode by tapping on the same toggle switch again.

5. Check if your internet connectivity has been restored.

Update Device Software:

Keeping your device software up to date is crucial for optimal performance, including network connectivity. Outdated software can cause compatibility issues and may result in a loss of internet access. To update your device software, follow these steps:

1. Go to the "Settings" menu on your smartphone.

2. Look for the "Software Update" or "System Update" option and tap on it.

3. If an update is available, follow the on-screen instructions to download and install it.

4. Once the update is complete, restart your device and check if your internet connection is restored.

Turn eSIM Line On/Off:

Toggling the eSIM line can help refresh network connections and resolve any potential issues. The process may vary depending on your device, but here's a general guide:

1. Go to the "Settings" menu on your smartphone.

2. Look for the "Network & Internet" or "Connections" option and tap on it.

3. Locate and tap on the eSIM line or profile associated with Airalo.

4. Toggle the eSIM line off and wait for a few seconds.

5. Toggle the eSIM line back on and check if your internet connectivity is restored.

Enable Data Roaming:

Enabling data roaming settings can sometimes solve connectivity issues, especially when using your eSIM in a different country or region. To enable data roaming, follow these steps:

1. Open the "Settings" menu on your smartphone.

2. Look for the "Network & Internet" or "Connections" option and tap on it.

3. Locate and tap on the "Data Roaming" option.

4. Enable data roaming by toggling the switch to the "On" position.

5. Check if your internet connection is restored.

Reinstall eSIM Data Plan:

If none of the previous solutions have resolved your issue, reinstalling the eSIM data plan may help. Reinstalling the data plan ensures that the configuration is correct and can resolve any potential compatibility issues. Follow these steps to uninstall and reinstall your Airalo eSIM data plan:

1. Open the Airalo eSIM app on your smartphone.

2. Navigate to the "Settings" or "Account" section within the app.

3. Look for the option to uninstall or remove your current eSIM data plan.

4. Once uninstalled, go back to the Airalo eSIM app and select a new data plan.

5. Follow the on-screen instructions to install the new data plan.

6. Restart your device and check if your internet connectivity is restored.

Contact Airalo Support for Further Assistance:

If all else fails, don't worry! Airalo Support is always available to provide assistance. They have a dedicated team ready to help you with any eSIM-related issues you may encounter. Reach out to Airalo Support through the contact information provided on their website or within the Airalo eSIM app. They will guide you through further troubleshooting steps and ensure that you can enjoy a seamless eSIM experience.

In this blog post, we have provided you with a comprehensive guide on how to fix the Airalo eSIM connected but no internet issue. We have covered various troubleshooting steps, including checking APN settings, restarting your smartphone, toggling airplane mode, updating device software, turning eSIM line on/off, enabling data roaming, and reinstalling the eSIM data plan. If you've tried all the suggested solutions and are still facing connectivity problems, don't hesitate to contact Airalo Support for further assistance. We appreciate you choosing Airalo as your eSIM provider and assure you that we are here to help you every step of the way. Stay connected and enjoy the benefits of eSIM technology!