How to Fix Trailmakers Crashing or Not Loading on PS5

Is your Trailmakers game crashing or not loading on your PlayStation 5? Don't worry, we've got you covered! In this guide, we'll walk you through some friendly steps to help fix this issue and get you back in the game.

Restart Your Device

One of the simplest yet effective solutions to many technical issues is to restart your device. Turn off your PS5 and then turn it back on again to refresh the system. Sometimes, a simple restart can work wonders and resolve any temporary glitches that may be causing the game to crash or not load.

Enable Automatic Game Updates

Keeping your game up-to-date is essential for smooth gameplay. Sometimes, game developers release updates that address stability issues and bugs, which can help resolve crashing or loading problems. To enable automatic game updates on your PS5, go to "Settings" > "System" > "System Software" > "System Software Update and Settings." Make sure the "Enable Automatic Downloads" option is turned on for both "System Software Update Files" and "Application Update Files."

Update Firmware

Outdated firmware can cause compatibility issues with games. To ensure that your PS5's firmware is up-to-date, check for any available system updates. Go to "Settings" > "System" > "System Software" > "System Software Update and Settings" > "Update System Software." If there are any updates available, follow the on-screen instructions to install them. Keeping your firmware up-to-date is crucial for optimal performance and compatibility with games.

Ensure the Device Is Not Overheating

Overheating can lead to performance issues with games, including crashes or loading problems. Make sure your PS5 has proper ventilation and is not placed in an enclosed area that could cause it to overheat. Ensure that the vents on the console are not blocked or obstructed by any objects. Consider using a cooling pad or a fan to maintain a cooler temperature around your PS5 during extended gaming sessions.

Switch to 60 FPS and Turn Off Performance Mode

Adjusting the frame rate settings can sometimes improve stability in games. To do this for Trailmakers on your PS5, go to the game's settings menu and switch to a 60 FPS frame rate if you are currently using a higher setting. Additionally, if the game has a performance mode option, try turning it off. Sometimes, performance modes prioritize graphics over stability, which can lead to crashes or loading issues on certain systems.

Delete Saved Game Data

Corrupted saved game data could be causing the crashes or loading issues you're experiencing in Trailmakers. Deleting the saved game data and starting fresh may resolve the problem. To delete saved game data related to Trailmakers on your PS5, go to "Settings" > "Storage" > "Saved Data and Game/App Settings" > "Saved Data (PS5)"/"Saved Data (PS4)" > "Delete" > "Trailmakers." Select the relevant save files and delete them. After deleting the saved data, try launching the game again and see if the issue persists.

Disable Rest Mode

Some users have reported that disabling rest mode helped resolve their gaming issues, including crashes or loading problems. To disable rest mode on your PS5, go to "Settings" > "Power Saving" > "Features Available in Rest Mode" and uncheck the "Enable Turning On PS5 from Network" and "Enable USB Power Supply in Rest Mode" options. Disabling rest mode may prevent any background processes or downloads from interfering with the game and potentially causing crashes or loading issues.

Rebuild the Database

Rebuilding the database can fix various software-related problems on your PS5, including issues with game crashes or loading. Follow these instructions to rebuild the database from Safe Mode:

1. Turn off your PS5 completely by holding down the power button for about seven seconds until you hear the second beep and the system light turns off.

2. Connect your controller to the PS5 using a USB cable.

3. Press and hold the power button on the console until you hear the second beep, and then release the button. This will boot your PS5 into Safe Mode.

4. Select "Rebuild Database" from the list of options presented.

5. Follow the on-screen instructions to complete the process.

6. After the database has been rebuilt, restart your PS5 and try launching Trailmakers to see if the issue has been resolved.

Reset Your Device (Last Resort)

If all else fails and you're still experiencing crashes or loading issues with Trailmakers on your PS5, you may need to perform a factory reset. However, be aware that this will delete all your data, so make sure to back up any important files before proceeding. To reset your PS5, go to "Settings" > "System" > "System Software" > "Reset Options" > "Reset Your Console." Follow the on-screen instructions to complete the reset process. After the reset, reinstall Trailmakers and check if the issue persists.

Contact PlayStation 5 Support

If you've tried all the steps above and are still experiencing issues with Trailmakers crashing or not loading on your PS5, it's time to reach out to PlayStation 5 Support for further assistance. They will be able to provide additional troubleshooting steps or guide you through the repair process if necessary. Contact PlayStation Support through their official website or by phone, and provide them with detailed information about the issue you're facing. Their support team will assist you in resolving the problem.

By following these friendly steps, you should be able to fix Trailmakers crashing or not loading on your PS5. Remember to take each step one at a time and test the game after each action to see if the issue is resolved. It's important to keep your PS5 up-to-date, ensure proper ventilation to prevent overheating, and consider adjusting frame rate settings or deleting corrupted saved data. If all else fails, you can try rebuilding the database or performing a factory reset, although these should be considered last resorts. If the issue persists, don't hesitate to reach out to PlayStation 5 Support for further assistance. Happy gaming!