How to fix Battle.net Update Stuck at 0%

Have you ever encountered the frustration of a Battle.net update getting stuck at 0%? We understand how annoying and time-consuming this can be, especially when all you want to do is jump into your favorite game. But fret not! In this blog post, we will provide you with a friendly and structured approach to resolving this issue. So, sit back, relax, and let's get your Battle.net update back on track!

Initial Checklist

Before we dive into more advanced solutions, let's start with the basics. Following these initial steps in order is crucial, as they often resolve common update stuck issues. So, let's get started!

1. Check your internet connection: Ensure that you have a stable internet connection. A weak or intermittent connection may cause the update to get stuck. Restart your router if needed.

2. Close unnecessary programs: Sometimes, other programs running in the background can interfere with the update process. Close any unnecessary programs and try updating again.

3. Restart your computer: A simple restart can work wonders in resolving various software glitches. Give it a try and see if the update progresses.

Reset Network Settings

Network settings can sometimes play a role in causing update issues. To rule out this possibility, let's reset your network settings. Follow these instructions based on your device:

For PC:

1. Press the Windows key + R to open the Run dialog box.

2. Type "cmd" and press Enter to open the Command Prompt.

3. In the Command Prompt, type "netsh winsock reset" and press Enter.

4. Restart your computer and check if the update progresses.

For Mac:

1. Click on the Apple menu and select "System Preferences."

2. Click on "Network" and select your active network connection.

3. Click on the minus (-) button to remove the connection.

4. Click on the plus (+) button to add the connection back.

5. Restart your Mac and check if the update progresses.

Clear Battle.net Cache

Cache files can sometimes cause conflicts and hinder the update process. Clearing the Battle.net cache can help resolve this issue. Follow these steps:

For PC:

1. Close the Battle.net app.

2. Press the Windows key + R to open the Run dialog box.

3. Type "%ProgramData%" and press Enter to open the ProgramData folder.

4. Open the "Battle.net" folder and delete the "Cache" folder.

5. Restart the Battle.net app and check if the update progresses.

For Mac:

1. Close the Battle.net app.

2. Open Finder and click on "Go" in the menu bar.

3. Hold the Option key and click on "Library."

4. Open the "Caches" folder and delete the "Battle.net" folder.

5. Restart the Battle.net app and check if the update progresses.

Switch to Google DNS

Switching to Google DNS can improve connection stability, which may be causing the update to get stuck. Here's how you can do it on different operating systems:

For Windows:

1. Press the Windows key + R to open the Run dialog box.

2. Type "control panel" and press Enter to open the Control Panel.

3. Click on "Network and Internet" and then "Network and Sharing Center."

4. Click on "Change adapter settings" in the left pane.

5. Right-click on your active network connection and select "Properties."

6. Select "Internet Protocol Version 4 (TCP/IPv4)" and click on "Properties."

7. Select "Use the following DNS server addresses" and enter the following:

- Preferred DNS server: 8.8.8.8

- Alternate DNS server: 8.8.4.4

8. Click "OK" to save the changes.

9. Restart your computer and check if the update progresses.

For macOS:

1. Click on the Apple menu and select "System Preferences."

2. Click on "Network" and select your active network connection.

3. Click on "Advanced" and go to the "DNS" tab.

4. Click on the plus (+) button and add the following DNS servers:

- 8.8.8.8

- 8.8.4.4

5. Click "OK" to save the changes.

6. Restart your Mac and check if the update progresses.

Change Priority in Task Manager

Adjusting Battle.net's priority in Task Manager can help allocate more resources to the update process, potentially resolving the issue. Follow these steps on Windows:

1. Press Ctrl + Shift + Esc to open the Task Manager.

2. Go to the "Details" tab.

3. Locate "Battle.net.exe" in the list of processes.

4. Right-click on "Battle.net.exe" and hover over "Set priority."

5. Select "High" or "Above normal" to give Battle.net higher priority.

6. Check if the update progresses.

Allow Battle.net Through Security Program

Sometimes, security programs like antivirus software or firewalls can block or interfere with updates. To ensure Battle.net has the necessary permissions, follow these general instructions:

1. Open your security program (e.g., antivirus software, firewall).

2. Look for the settings or options related to application permissions.

3. Add Battle.net as an allowed application or exclude it from any scans or blocks.

4. Save the changes and check if the update progresses.

Uninstall and Reinstall Problematic Game or Launcher

If all else fails, uninstalling and reinstalling the problematic game or launcher may be necessary. Here's how you can do it on different platforms:

For PC:

1. Open the Battle.net app.

2. Click on the game or launcher causing the issue.

3. Click on the options menu (three dots or gear icon) and select "Uninstall game" or "Uninstall app."

4. Follow the on-screen prompts to complete the uninstallation.

5. Restart your computer.

6. Open the Battle.net app and reinstall the game or launcher.

7. Check if the update progresses.

For Mac:

1. Open the Finder and go to the "Applications" folder.

2. Drag the game or launcher causing the issue to the Trash.

3. Right-click on the Trash and select "Empty Trash."

4. Restart your Mac.

5. Open the Battle.net app and reinstall the game or launcher.

6. Check if the update progresses.

By following this friendly step-by-step guide, you should now be equipped with the knowledge and tools to resolve your Battle.net update stuck issue. Remember to go through the initial checklist, reset network settings, clear Battle.net cache, switch to Google DNS, change priority in Task Manager, allow Battle.net through your security program, and, if needed, uninstall and reinstall the problematic game or launcher. We hope this guide has been helpful, but if you have any further questions or success stories to share, feel free to leave a comment below. Happy gaming!