How to Fix Checking Epic services queue error in Fortnite

Fortnite, the immensely popular battle royale game developed by Epic Games, is known for its thrilling gameplay and vibrant graphics. However, like any online game, Fortnite is not immune to technical issues. One common error that players often encounter is the "Checking Epic Services Queue" error. This error occurs when the game is unable to connect to Epic Games' servers, preventing players from logging in or accessing certain game features. If you're facing this frustrating issue, don't worry! In this comprehensive guide, we'll walk you through step-by-step solutions to fix the Checking Epic Services Queue error, ensuring you can get back to playing Fortnite without any interruptions.

Restart Fortnite and Epic Games Launcher

To begin troubleshooting the Checking Epic Services Queue error, it's essential to restart both Fortnite and Epic Games Launcher. Restarting these applications can often resolve common issues, such as connectivity problems or corrupted files. Here's how you can do it:

1. Close Fortnite and Epic Games Launcher completely.

2. Right-click on the taskbar and select "Task Manager" (or press Ctrl + Shift + Esc).

3. In the Task Manager window, go to the "Processes" tab.

4. Look for any processes related to Fortnite or Epic Games Launcher (e.g., FortniteClient-Win64-Shipping.exe, EpicGamesLauncher.exe).

5. Right-click on each process and select "End Task" to close them.

6. After closing all Fortnite and Epic Games Launcher processes, relaunch both applications.

Check Server Status

Sometimes, the Checking Epic Services Queue error can be caused by server issues. To determine if server problems are the culprit, it's crucial to check the server status using official Fortnite resources. Here's how you can do it:

1. Visit the official Fortnite Status website or Epic Games' Twitter handle (@FortniteStatus).

2. Look for any recent announcements or updates regarding server status.

3. If there are ongoing server issues or maintenance, you may need to wait until the problem is resolved.

Verify Internet Connection

A stable and reliable internet connection is vital for online gaming, including Fortnite. Before proceeding with additional troubleshooting steps, ensure that your internet connection is working correctly. Here are a few troubleshooting steps you can try:

1. Restart your router or modem by unplugging it from the power source, waiting for a few seconds, and plugging it back in.

2. If you're using a wireless connection, try connecting your device to the router using an Ethernet cable to rule out any potential Wi-Fi interference.

3. Disable any VPN or proxy software that may be interfering with your connection.

Review DNS Settings

Domain Name System (DNS) settings translate domain names (e.g., www.epicgames.com) into IP addresses that your computer can understand. Incorrect DNS settings can lead to connectivity issues and result in the Checking Epic Services Queue error. Here's how you can check and modify DNS settings on different platforms:

1. Windows:

• Press Win + R to open the Run dialog box.
• Type "ncpa.cpl" and press Enter to open the Network Connections window.
• Right-click on your active network connection and select "Properties."
• In the Properties window, scroll down and double-click on "Internet Protocol Version 4 (TCP/IPv4)."
• Choose the option to "Use the following DNS server addresses" and enter the following DNS server addresses:
• Preferred DNS server: 8.8.8.8
• Alternate DNS server: 8.8.4.4
• Click "OK" to save the changes.

2. Mac:

• Click on the Apple menu and select "System Preferences."
• In the System Preferences window, click on "Network."
• Select your active network connection (Ethernet or Wi-Fi) from the list on the left.
• Click on the "Advanced" button.
• Go to the "DNS" tab.
• Click on the "+" button at the bottom and enter the following DNS server addresses:
• 8.8.8.8
• 8.8.4.4
• Click "OK" to save the changes.

3. Consoles:

• On Xbox:
• Press the Xbox button on your controller to open the guide.
• Go to "Settings" > "Network" > "Network settings."
• Select "Advanced settings" > "DNS settings."
• Choose the "Manual" option and enter the following DNS server addresses:
• Primary DNS: 8.8.8.8
• Secondary DNS: 8.8.4.4
• Select "Done" to save the changes.
• On PlayStation:
• Go to "Settings" > "Network" > "Set Up Internet Connection."
• Choose either "Wi-Fi" or "LAN Cable" depending on your connection type.
• Select "Custom" and proceed through the settings until you reach the "DNS settings" section.
• Choose "Manual" and enter the following DNS server addresses:
• Primary DNS: 8.8.8.8
• Secondary DNS: 8.8.4.4
• Select "Next" to save the changes.

Clear Alternate MAC Address (For Consoles)

If you're experiencing the Checking Epic Services Queue error on a console (Xbox or PlayStation), clearing the alternate MAC address can help resolve the issue. Follow these instructions to clear the alternate MAC address:

1. On Xbox:

• Press the Xbox button on your controller to open the guide.
• Go to "Settings" > "Network" > "Network settings."
• Select "Advanced settings" > "Alternate MAC address."
• Choose the "Clear" option and confirm your selection.

2. On PlayStation:

• Go to "Settings" > "System" > "System Information."
• Locate the MAC address and write it down for reference.
• Go back to the main settings menu and select "Network" > "Set Up Internet Connection."
• Choose either "Wi-Fi" or "LAN Cable" depending on your connection type.
• Select "Custom" and proceed through the settings until you reach the "MAC Address" section.
• Choose the "Use Wi-Fi/MAC Address" option.
• Enter the MAC address you previously noted down.
• Select "Next" to save the changes.

Perform Network Reset

If all else fails, performing a network reset on your device can help resolve any underlying connection issues. Here's how you can perform a network reset based on your operating system:

1. Windows:

• Open the Start menu and go to "Settings."
• Click on "Network & Internet."
• Select "Status" from the left-hand menu.
• Scroll down and click on "Network reset."
• Click on "Reset now" and confirm your selection.
• Restart your computer after the network reset is complete.

2. Mac:

• Click on the Apple menu and select "System Preferences."
• In the System Preferences window, click on "Network."
• Select your active network connection (Ethernet or Wi-Fi) from the list on the left.
• Click on the "-" button at the bottom to remove the connection.
• Click on the "+" button to add a new connection.
• Follow the instructions to set up your network connection again.

Encountering the Checking Epic Services Queue error in Fortnite can be frustrating, but with the troubleshooting steps outlined in this guide, you can overcome this issue and get back to enjoying the game. Remember to start by restarting Fortnite and Epic Games Launcher, check the server status, and verify your internet connection. If the problem persists, review your DNS settings, clear the alternate MAC address (for console users), or perform a network reset as a final troubleshooting step. By following these solutions one by one, you increase your chances of resolving the error and getting back into the game. If you need further assistance, don't hesitate to reach out for support. Happy gaming!