How to Fix PS5 Error Code WS-116142-5

PS5 Error Code WS-116142-5 is a common issue that PlayStation 5 users encounter while trying to connect to the PlayStation Network (PSN). This error prevents users from accessing online features and multiplayer games, making it crucial to fix the error promptly.

Check the Current Status of the PlayStation Network (PSN)

Before attempting any troubleshooting steps, it's important to check the current status of the PlayStation Network. You can do this by visiting the official PSN status page or checking the PSN status on your console. This step ensures that the error is not caused by a temporary network issue on the PSN side.

Restart Your Console and Router

To begin troubleshooting PS5 Error Code WS-116142-5, the first step is to restart both your console and router. Start by turning off your PS5 console and unplugging it from the power source. Then, power off your router by disconnecting it from the power supply. After a few minutes, reconnect the router and power it on. Finally, plug in your console and turn it on. This simple step can often resolve temporary network connectivity issues and fix the error.

Update Your Console

Keeping your PS5 console updated is crucial for optimal performance and compatibility with the PlayStation Network. To update your console, go to the settings menu and select "System Software Update." If an update is available, follow the on-screen instructions to download and install it. Updating your console can fix bugs and compatibility issues that may be causing PS5 Error Code WS-116142-5.

Change Wi-Fi Frequency Bands and DNS Settings

If the error persists, you can try changing your Wi-Fi frequency bands and DNS settings. Start by accessing your router settings and navigating to the Wi-Fi settings section. Here, you can switch between different frequency bands, such as 2.4GHz and 5GHz, to see if it resolves the error. Additionally, you can try changing your DNS settings to public DNS servers like Google DNS or OpenDNS. Be cautious when changing these settings, as incorrect configurations may impact your internet connection. It's recommended to consult your router's manual or contact your internet service provider for guidance.

To fix PS5 Error Code WS-116142-5, follow these steps in order: check the PSN status, restart your console and router, update your console, and change Wi-Fi frequency bands and DNS settings if necessary. It's important to follow the steps sequentially, as each step builds upon the previous one. If the error persists after trying these solutions, it may be necessary to seek further assistance from PlayStation support or your internet service provider. By resolving this error, you can regain full access to the PlayStation Network and enjoy online gaming and features on your PS5 console.