How to Fix Black Ops Cold War Stuck on Intro Video

Are you a fan of Call of Duty: Black Ops Cold War but find yourself stuck on the intro video every time you try to launch the game? Don't worry, you're not alone. Many players have encountered this frustrating issue, but luckily, there are several steps you can take to resolve it. In this guide, we'll walk you through the process of fixing Black Ops Cold War getting stuck on the intro video. Let's get started!

Step 1: Update the GPU driver

One of the common causes of game launch issues is outdated or incompatible GPU drivers. It's essential to keep your GPU drivers up to date to ensure optimal performance and compatibility with the latest games. To update your GPU driver, follow these steps:

1. Identify the make and model of your GPU.

2. Visit the official website of your GPU manufacturer (e.g., NVIDIA, AMD, Intel).

3. Navigate to the driver download section.

4. Enter the details of your GPU model and operating system.

5. Download the latest driver version.

6. Run the installer and follow the on-screen instructions to update your GPU driver.

If you're still experiencing issues after updating the GPU driver, try restarting your computer and launching the game again. Additionally, ensure that your system meets the minimum requirements for Black Ops Cold War.

Step 2: Delete the cache files

Cache files are temporary files stored on your computer to help speed up processes. However, over time, these files can accumulate and cause issues with game loading. To delete the cache files for Black Ops Cold War, follow these steps:

1. Press the Windows key + R to open the Run dialog box.

2. Type "%ProgramData%" (without quotes) and press Enter.

3. Locate the folder named "Blizzard Entertainment" or "Battle.net" and open it.

4. Open the "Call of Duty Black Ops Cold War" folder.

5. Locate and delete the "Data" and "Cache" folders.

6. Empty your Recycle Bin to permanently remove the files.

Note: Deleting cache files will not affect your game progress or settings. However, it may slightly increase the loading time when launching the game for the first time after deleting these files.

Step 3: Disable startup services

Certain startup services on your computer can interfere with game loading, causing Black Ops Cold War to get stuck on the intro video. To disable startup services, follow these steps:

1. Press the Ctrl + Shift + Esc keys to open the Task Manager.

2. Click on the "Startup" tab.

3. Disable any unnecessary startup programs by selecting them and clicking on the "Disable" button.

4. Restart your computer and launch the game again.

Keep in mind that disabling essential startup services can have unintended consequences, such as affecting the functionality of other programs or services. Exercise caution and only disable services that you are confident are not necessary for your system's operation.

Step 4: Install Visual C++ dependencies

Visual C++ dependencies play a crucial role in the performance of games and other software. If you're missing or have outdated Visual C++ dependencies, it may cause issues with Black Ops Cold War. To install or update Visual C++ dependencies, follow these steps:

1. Visit the official Microsoft website and search for "Visual C++ redistributable packages."

2. Download the latest version of the Visual C++ redistributable package.

3. Run the installer and follow the on-screen instructions to install the dependencies.

After installing Visual C++ dependencies, restart your computer and launch the game again. If the issue persists, you may need to try additional troubleshooting steps such as verifying the game files, running the game as an administrator, or reinstalling the game.

Getting stuck on the intro video of Black Ops Cold War can be frustrating, but with these troubleshooting steps, you should be able to resolve the issue and get back to enjoying the game. Remember to keep your GPU drivers updated, delete cache files, disable unnecessary startup services, and install or update Visual C++ dependencies. If the problem persists, don't hesitate to seek further assistance from the game's support team or online communities dedicated to solving gaming issues. Happy gaming!