How to Fix Filmora 11 - 12 Not Working or Responding

Are you experiencing issues with Filmora 11 or 12 not working or responding? Don't worry, we've got you covered! In this blog post, we will guide you through some troubleshooting steps to help you fix the problem and get back to editing your videos smoothly.

Restart Your Device:

One of the simplest yet effective solutions for many software-related issues is to restart your device. Restarting clears any temporary glitches or conflicts that might be causing Filmora to malfunction. Follow these steps to restart your device:

1. Save your work and close Filmora.

2. Click on the "Start" button in the bottom left corner of your screen.

3. Select the power icon and choose "Restart" from the dropdown menu.

4. Wait for your device to restart and then launch Filmora to see if the issue persists.

Check for Windows Update:

Outdated Windows software can sometimes cause compatibility issues with Filmora. It's important to ensure that your operating system is up to date. Follow these steps to check for and install Windows updates:

1. Press the Windows key + I on your keyboard to open the Settings app.

2. Click on "Update & Security."

3. In the Windows Update section, click on "Check for updates."

4. If updates are available, click on "Download" and let the updates install.

5. Restart your device after the updates are installed and check if Filmora is working properly.

Run the Troubleshooter:

Filmora has a built-in troubleshooter that can help identify and resolve common issues. Follow these steps to access and run the troubleshooter:

1. Open Filmora.

2. Click on the "Help" tab in the menu bar.

3. Select "Troubleshooting."

4. Follow the on-screen instructions provided by the troubleshooter to diagnose and fix any problems.

Update Graphics Driver:

An up-to-date graphics driver is crucial for the proper functioning of Filmora. Outdated or incompatible graphics drivers can lead to performance issues. Follow these steps to check for and update your graphics drivers:

1. Press the Windows key + X on your keyboard and select "Device Manager" from the menu.

2. Expand the "Display adapters" category.

3. Right-click on your graphics card and select "Update driver."

4. Choose the option to search automatically for updated driver software.

5. If an update is available, follow the on-screen instructions to install it.

6. Restart your device and check if the Filmora issue is resolved.

Reinstall Filmora 11/12:

If the previous steps didn't fix the problem, you can try reinstalling Filmora as a last resort. Follow these steps to uninstall and reinstall Filmora 11-12:

1. Press the Windows key + X on your keyboard and select "Apps & features" from the menu.

2. In the list of installed apps, locate Filmora and click on it.

3. Click on the "Uninstall" button and follow the on-screen instructions to remove Filmora from your device.

4. After uninstalling, visit the official Filmora website and download the latest version of Filmora 11 or 12.

5. Run the installation file and follow the prompts to reinstall Filmora.

6. Launch Filmora and check if the issue has been resolved.

In conclusion, if you're facing issues with Filmora 11 or 12 not working or responding, try the troubleshooting steps mentioned above. Restart your device, check for Windows updates, run the troubleshooter, update your graphics driver, and if all else fails, reinstall Filmora. By following these steps, you should be able to get Filmora up and running smoothly again.

Remember, if you're still experiencing issues, it's always a good idea to reach out to Filmora's customer support for further assistance. Happy editing!