How to Fix Xfinity App Error TVAPP-00100

Are you experiencing the Xfinity App Error TVAPP-00100 and don't know how to fix it? Don't worry, we've got you covered. In this blog post, we will provide you with step-by-step solutions to resolve this error and get your Xfinity app running smoothly again.

Restarting your Router:

One of the most effective solutions for resolving the Xfinity App Error TVAPP-00100 is to restart your router. Restarting the router can help refresh the network connection and resolve any temporary issues. To properly restart your router, follow these steps:

1. Locate the power button on your router and turn it off.

2. Unplug the power cable from the router.

3. Wait for about 30 seconds.

4. Plug the power cable back into the router.

5. Turn on the router by pressing the power button.

6. Wait for the router to fully restart and connect to the network.

Resetting your Router:

If restarting the router did not resolve the Xfinity App Error TVAPP-00100, you may need to reset the router. Resetting the router can help restore it to its default settings and eliminate any configuration issues that might be causing the error. Here's how to reset your router:

1. Locate the reset button on your router (usually a small hole).

2. Press and hold the reset button for about 10 seconds using a paperclip or a similar object.

3. Release the reset button.

4. Wait for the router to fully reset and restart.

Flushing your DNS Config:

DNS (Domain Name System) is a crucial component of your internet connection. Issues with the DNS config can sometimes lead to the Xfinity app error. Flushing the DNS config can help refresh it and resolve any related issues. Here's how to flush the DNS config on different operating systems:

• Windows:

  1. Open the Command Prompt by pressing the Windows key + R, then type "cmd" and press Enter.

  2. In the Command Prompt, type "ipconfig /flushdns" and press Enter.

  3. Wait for the process to complete and restart your computer.

• macOS:

  1. Open the Terminal by going to Applications > Utilities > Terminal.

  2. In the Terminal, type "sudo killall -HUP mDNSResponder" and press Enter.

  3. Enter your administrator password when prompted.

  4. Wait for the process to complete and restart your computer.

Clearing your Browser Cache:

The browser cache can sometimes cause conflicts with the Xfinity app and result in the TVAPP-00100 error. Clearing the browser cache can help resolve this issue. Here's how to clear the browser cache for popular browsers:

• Chrome:

  1. Click on the three dots at the top right corner of the browser window.

  2. Go to More Tools > Clear browsing data.

  3. Select the time range and the types of data you want to delete.

  4. Click on Clear data.

• Firefox:

  1. Click on the three lines at the top right corner of the browser window.

  2. Go to Options > Privacy & Security.

  3. Scroll down to the Cookies and Site Data section and click on Clear Data.

  4. Select the types of data you want to delete.

  5. Click on Clear.

• Safari:

  1. Click on Safari in the menu bar at the top of the screen.

  2. Select Preferences and go to the Privacy tab.

  3. Click on Manage Website Data.

  4. Select the websites you want to remove and click on Remove or Remove All.

  5. Click on Done.

Disabling the Proxy Server:

Disabling the proxy server can also help resolve the Xfinity app error. The proxy server may interfere with the app's connection and cause the TVAPP-00100 error. Here's how to disable the proxy server on different devices and operating systems:

Disabling/Uninstalling VPN Client:

If you have a VPN (Virtual Private Network) client installed on your device, it may be causing conflicts with the Xfinity app and resulting in the TVAPP-00100 error. Disabling or uninstalling the VPN client can help resolve this issue. Here's how to do it on different devices and operating systems:

The Xfinity App Error TVAPP-00100 can be frustrating, but with the solutions provided in this blog post, you should be able to fix it and get back to enjoying your favorite shows and movies on the Xfinity app. Remember to try restarting or resetting your router, flushing your DNS config, clearing your browser cache, disabling the proxy server, and disabling/uninstalling the VPN client if necessary. If the issue persists, don't hesitate to contact Xfinity customer support for further assistance.