How to Fix Can’t Activate PS4 as Primary

Are you experiencing difficulty activating your PS4 as the primary console? This issue can be frustrating, especially when it limits your access to certain features, such as playing downloaded games or sharing content with other profiles on the same console. In this blog post, we will explore three potential solutions to help you fix the "Can't Activate PS4 as Primary" problem.

Solution 1: Change your DNS

The Domain Name System (DNS) plays a crucial role in the activation process. Sometimes, issues with your DNS settings can prevent you from activating your PS4 as the primary console. Follow these step-by-step instructions to change your DNS on PS4:

1. On your PS4, go to the "Settings" menu.

2. Select "Network" and then "Set Up Internet Connection."

3. Choose either "Wi-Fi" or "LAN Cable" depending on your connection type.

4. Select "Custom" and proceed with the on-screen prompts until you reach the "DNS Settings" section.

5. Choose "Manual" and input the following DNS addresses: [DNS Address 1] and [DNS Address 2].

6. Save the changes and restart your PS4.

If you still encounter issues after changing your DNS, try troubleshooting tips such as resetting your router, checking your internet connection, or contacting your internet service provider for further assistance.

Solution 2: Connect to your mobile hotspot

Using a mobile hotspot to activate your PS4 as the primary console can be an effective workaround. Here are the steps to connect your PS4 to a mobile hotspot:

1. On your PS4, go to the "Settings" menu.

2. Select "Network" and then "Set Up Internet Connection."

3. Choose either "Wi-Fi" or "LAN Cable" depending on your available options.

4. Select "Custom" and proceed with the on-screen prompts until you reach the "Wi-Fi" settings.

5. Choose your mobile hotspot from the list of available networks and enter the password if prompted.

6. Save the settings and perform a test connection to ensure a successful connection.

Keep in mind that using a mobile hotspot may consume a significant amount of data, so it's advisable to monitor your usage. Additionally, if you encounter any common issues, such as a weak signal or connection drops, try moving closer to your mobile hotspot or resetting your network settings.

Solution 3: Deactivate all consoles linked to your account

If you have previously activated your PS4 as the primary console on other devices, it's important to deactivate them before attempting to activate a new console. Follow these steps to deactivate consoles via the PlayStation website:

1. Open a web browser and visit the official PlayStation website.

2. Sign in to your account using your credentials.

3. Go to "Account Settings" and select "Media and Devices."

4. Choose "Deactivate All" to remove all linked devices.

5. Restart your PS4 and proceed with activating it as the primary console again.

If deactivating all consoles does not resolve the issue, you may need to troubleshoot further. Consider contacting PlayStation customer support for assistance and provide them with any error messages or specific details regarding your situation.

In conclusion, the "Can't Activate PS4 as Primary" issue can be resolved by changing your DNS settings, connecting to a mobile hotspot, or deactivating all consoles linked to your account. By following the solutions mentioned above, you should be able to enjoy all the benefits of activating your PS4 as the primary console.